Parts Specialist - Customer Service & Career Growth

O'Reilly Auto Parts; Maryland; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k from day one

Medical insurance

Dental insurance

Vision insurance

FSA

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in a store setting. The role supports store management and may involve assisting professional customers, processing transactions, and maintaining stock readiness.

The position emphasizes excellent customer service, the ability to multitask on the sales floor, and adherence to company programs. Bilingual skills are encouraged, with a compensation range that reflects local wage

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support professional customers as needed.
• Handle cash, checks, and credit transactions.
• Resolve customer complaints in a friendly manner.
• Maintain store image, stock shelves, planogram updates.

Skills

Customer service

Multitasking

Phone support

Alphanumeric matching

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in a store setting. The role supports store management and may involve assisting professional customers, processing transactions, and maintaining stock readiness.

The position emphasizes excellent customer service, the ability to multitask on the sales floor, and adherence to company programs. Bilingual skills are encouraged, with a compensation range that reflects local wage