Parts Specialist

Equipment East; Bow (NH); On-site; USD 42,000 - 58,000; Full time

Job summary

Equipment East in Bow, NH is seeking a Parts Specialist to support customers and service teams by moving parts quickly and accurately. You will handle in‑person and phone inquiries, identify parts for Develon, Yanmar, ASV, Ammann, and related equipment, and ensure timely fulfillment.

This role emphasizes strong customer service, inventory control, and organization. You will receive, store, and track parts, process returns and warranty items, and work with dealers and vendors to maintain stock

Qualifications

• Strong customer service and communication skills.
• Experience with inventory management and control.
• Experience in heavy equipment or related industries preferred.

Responsibilities

• Assist customers in person and over the phone with parts inquiries and orders.
• Identify parts for Develon, Yanmar, ASV, Ammann, and related equipment.
• Support service technicians with timely and accurate parts fulfillment.
• Order parts from vendors and track incoming shipments.
• Receive inventory and maintain accurate stock levels.
• Process returns and warranty-related parts.
• Maintain clean and organized parts storage areas.
• Use inventory and dealer management systems to track activity.

Skills

Customer service

Inventory management

Attention to detail

Job description

Equipment East is hiring a Parts Specialist.

This is a critical role supporting both customers and internal service teams by keeping parts moving accurately and efficiently.

What you will do:

• Assist customers in person and over the phone with parts inquiries and orders
• Identify parts for Develon, Yanmar, ASV, Ammann, and related equipment
• Support service technicians with timely and accurate parts fulfillment
• Order parts from vendors and track incoming shipments
• Receive inventory and maintain accurate stock levels
• Process returns and warranty-related parts
• Maintain clean and organized parts storage areas
• Use inventory and dealer management systems to track activity

What we are looking for:

• Strong customer service and communication skills
• Experience with inventory management and control
• High attention to detail and organization
• Experience in heavy equipment, construction equipment, automotive, or similar industries preferred
• Experience with inventory or dealer management systems is a plus

Pay: Competitive pay based on experience

Equipment East is a full-service heavy equipment dealer supporting construction, landscaping, and industrial customers across New England. We represent Develon, Yanmar, ASV, Ammann, and additional leading equipment and attachment lines.