Parts Sales Specialist

Bane-Welker Equipment; Wilmington (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life insurance

401K with 10% match

Employee Stock Ownership Plan

Paid vacation and holidays

Job summary

Bane-Welker Equipment is seeking an Agricultural Parts Sales Specialist to join our team. This role focuses on providing knowledgeable, responsive parts support and maintaining organized inventory to support customers and service technicians.

You will engage with customers in person and by phone, identify needs, and use electronic catalogs to locate parts. The position supports a dealership environment with a strong emphasis on accuracy, teamwork, and ongoing product knowledge development.

Qualifications

• Strong communication and customer service skills.
• Comfortable learning and using computers, catalogs, and inventory systems.
• Willingness to learn about agricultural equipment and dealer operations.

Responsibilities

• Provide friendly, knowledgeable customer service in person and over the phone.
• Identify customer needs and help locate correct parts and solutions.
• Research parts using electronic catalogs and manufacturer resources.
• Support repair and maintenance by assisting service technicians.
• Maintain accurate inventory records and organize parts.

Skills

Customer service

Communication

Attention to detail

Multitasking

Technical aptitude

Tools

Electronic catalogs

Inventory systems

ERP software

Job description

Bane-Welker Equipment is seeking an Agricultural Parts Sales Specialist to join our team. This position plays an important role in supporting our customers and service technicians by providing knowledgeable, responsive parts support while maintaining accurate and well-organized inventory.

What You’ll Do

• Provide friendly, knowledgeable customer service to customers in person and over the phone.
• Identify customer needs and assist with finding the correct parts, components, and solutions.
• Research parts using electronic parts catalogs, manufacturer resources, and other technology systems.
• Work closely with Service Technicians and Service Managers to support repair and maintenance needs.
• Build positive relationships with customers by providing timely communication and dependable follow-through.
• Receive, inspect, stock, and organize incoming parts and inventory.
• Maintain accurate inventory records and help ensure parts are properly identified and located.
• Monitor inventory levels and assist with ordering parts based on customer and service department needs.
• Process parts sales, returns, transfers, and other transactions accurately.Assist with inventory counts and investigate inventory discrepancies.
• Keep the parts department clean, organized, and professional.
• Stay current on new equipment, parts, technology, and product information.
• Participate in training and actively develop product and industry knowledge.
• Support other parts department and dealership needs as assigned.

What We’re Looking For

• Strong communication and customer service skills.
• A genuine interest in helping customers find the right solution.
• Comfortable learning and using computers, electronic parts catalogs, inventory systems, and other technology.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Willingness to learn about agricultural equipment, parts, and dealership operations.
• Ability to work effectively with customers, technicians, service managers, and other dealership team members.
• Reliable follow-through and a team-oriented approach.

Environmental Factors/Physical Demands:

Work is performed in an office, maintenance shop and outdoor environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system. May be subject to sitting, standing, climbing, lifting, grasping, reaching, stooping, crouching, speaking, listening and motor coordination.

Compensation/Benefits:

Bane-Welker is proud to offer a comprehensive benefits package to our full-time employees; overtime pay for hourly employees, competitive salary, company-paid term life insurance (option to purchase more), paid vacation, and holidays. Health, Dental, Vision, Short Term & Long-Term Disability Insurance are all available. Bane Welker also offers a Health Savings Account and 401K with a 10% matching contribution. As well as our Employee Stock Ownership Plan.

BANE-WELKER EQUIPMENT IS AN EQUAL OPPORTUNITY EMPLOYER