Parts Sales Specialist: Quotes, Orders & Customer Care

Putzmeister; Sturtevant (WI); In loco; USD 35.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, vision, dental benefits

HSA incentives

FSA plans

Company-paid Life Insurance

Company-paid Short-term/Long-term Dis.

Descrizione del lavoro

Putzmeister is seeking a Parts Sales professional in Sturtevant, WI to drive sales through accurate quotes, efficient order processing, and proactive customer support. You will coordinate with internal teams to meet customer needs and ensure timely shipments, building strong relationships across the Americas.

The role requires solid communication, basic computer skills, and a can-do attitude. It offers full-time hours in a office setting with comprehensive benefits and opportunities to grow

Competenze

• Must have strong communication skills and be able to convey information clearly.
• Proficiency with basic computer software and email for order processing.
• Excellent problem solving and customer service abilities.
• Detail oriented and able to work independently or with a team.
• Willingness to work extra hours as required.
• Mechanical inclination helpful for understanding parts and assemblies.

Mansioni

• Respond to customer requests in the Americas for quotes or orders.
• Identify obstacles to successful quotes and negotiate terms.
• Identify correct components as solutions to customer needs.
• Process parts orders received by phone, fax, email, and internal systems.
• Assist customers to accurately identify parts required.
• Follow through on shipments and update customers on status.
• Develop customer relations by providing requested services like order processing and order status.
• Keep Parts Book changes, additions, and corrections up to date.
• Handle a large volume of inbound and outbound calls promptly.
• Collaborate with manufacturing and engineering to expedite difficult orders.
• Develop working knowledge of Putzmeister products.
• Recognize component functions and applications.

Conoscenze

Good communication

Basic computer experience

Customer service

Detail oriented

Teamwork

Willing to work extra hours

Mechanical inclined

Formazione

High school diploma or equivalent

Mandatory safety training (Total Compliance Management)

On-the-job training

Descrizione del lavoro

Putzmeister is seeking a Parts Sales professional in Sturtevant, WI to drive sales through accurate quotes, efficient order processing, and proactive customer support. You will coordinate with internal teams to meet customer needs and ensure timely shipments, building strong relationships across the Americas.

The role requires solid communication, basic computer skills, and a can-do attitude. It offers full-time hours in a office setting with comprehensive benefits and opportunities to grow