Inside Parts Sales Representative - LACA

ADP; Sturtevant (WI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits (medical,Vision

Dental insurance

Hospital Indemnity/Accident Insurance

HSA – company contributions

FSA Plans

Company-paid Life Insurance

Short-term/Long-term Disability

Job summary

Putzmeister is seeking a Parts Sales clerk in Sturtevant, WI. This full-time clerical position supports quotes, orders, and customer communications across the Americas.

You will process orders via phone, fax, email, and internal systems, assist customers with part identification, and coordinate shipments. The role requires strong English/Spanish communication, basic computer skills, and a customer-service mindset.

Qualifications

• Good oral and written communication skills in English and Spanish.
• Basic computer experience.
• Excellent organizational, problem-solving, and customer service skills.
• Detail-oriented, self-motivated individual able to work well independently and in a team environment.
• Must be willing to work extra hours as required.
• Mechanically inclined.

Responsibilities

• Respond to customer requests in the Americas for quotes or orders.
• Identify obstacles to successful quote and negotiate terms.
• Recognize the correct component as a solution to a customer need.
• Process parts orders received by telephone, fax, email and internal generation.
• Assist customers to accurately identify parts required.
• Follow through on shipments.
• Develop customer relations by providing requested services—order processing, order status, product changes, etc.
• Assist in keeping technical publications appraised of Parts Book changes, additions, and corrections.
• Manage large volume of inbound and outbound calls in a timely manner.
• Work with manufacturing and engineering to expedite difficult orders.
• Develop a working knowledge of Putzmeister products.

Skills

Communication in English and Spanish

Basic computer skills

Customer service

Attention to detail

Flexible hours

Mechanical inclination

Education

High school diploma

Safety training (Total Compliance Management)

On-the-job training

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Sales FULL TIME REGULAR Clerical Sturtevant, WI, US

2 days ago Requisition ID: 1412

Putzmeister is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you're not just taking a job — you're becoming part of a global legacy that builds the future, one pour at a time.

Summary

Increase parts sales by determining and meeting customer needs through thorough, timely, and accurate communications and follow-up. Process obtained orders, keeping customer informed and expedite internally.

Essential Duties and Responsibilities

• Respond to customer requests in the America’s for quotes or orders
• Identify obstacles to successful quote and negotiate terms
• Recognize the correct component as a solution to a customer need
• Process parts orders received by telephone, fax, email and internal generation.
• Assist customers to accurately identify parts required.
• Follow through on shipments.
• Develop customer relations by providing requested services—order processing, order status, product changes, etc.
• Assist in keeping technical publications appraised of Parts Book changes, additions, and corrections.
• Manage large volume of inbound and outbound calls in a timely manner.
• Work with manufacturing and engineering to expedite difficult orders.
• Develop a working knowledge of Putzmeister products.
• Recognize what components do what job.
• Develop ways to assist in the identification of commonly changed or specialized components.
• Perform additional duties as assigned or required.

Qualifications

• Good oral and written communication skillsin English and Spanish
• Basic computer experience
• Excellent organizational, problem-solving, and customer service skills
• Detail-oriented, self-motivated individual able to work well independently and in a team environment
• Must be willing to work extra hours as required
• Mechanically inclined

Education/Certification/Training

• High school diploma or equivalent
• Mandatory safety training (see “Total Compliance Management” program)
• On-the-job training

Work Environment/Physical Demands

• While performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend, and use hands to finger, handle or touch; frequently required to push and pull.
• Ability to regularly lift and/or move up to 15 lbs.
• Specific vision abilities required by this job include close, peripheral, and the ability to focus.

Work Environment

While performing the duties of this job, the employee is in a typical office environment; occasionally exposed to noise, dust, and chemicals.

Safety glasses/goggles must be worn at all times while in designated areas of shop.

The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job.

• Comprehensive benefits (medical, vision, and dental insurance)
• Company paid Hospital Indemnity/Accident Insurance
• HSA – incentives for company contributions
• FSA Plans
• Company-paid Life Insurance
• Company paid Short-term/Long-term Disability