Inside Parts Sales Representative

Putzmeister; Sturtevant (WI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, vision, dental benefits

HSA incentives

FSA plans

Company-paid Life Insurance

Company-paid Short-term/Long-term Dis.

Job summary

Putzmeister is seeking a Parts Sales professional in Sturtevant, WI to drive sales through accurate quotes, efficient order processing, and proactive customer support. You will coordinate with internal teams to meet customer needs and ensure timely shipments, building strong relationships across the Americas.

The role requires solid communication, basic computer skills, and a can-do attitude. It offers full-time hours in a office setting with comprehensive benefits and opportunities to grow

Qualifications

• Must have strong communication skills and be able to convey information clearly.
• Proficiency with basic computer software and email for order processing.
• Excellent problem solving and customer service abilities.
• Detail oriented and able to work independently or with a team.
• Willingness to work extra hours as required.
• Mechanical inclination helpful for understanding parts and assemblies.

Responsibilities

• Respond to customer requests in the Americas for quotes or orders.
• Identify obstacles to successful quotes and negotiate terms.
• Identify correct components as solutions to customer needs.
• Process parts orders received by phone, fax, email, and internal systems.
• Assist customers to accurately identify parts required.
• Follow through on shipments and update customers on status.
• Develop customer relations by providing requested services like order processing and order status.
• Keep Parts Book changes, additions, and corrections up to date.
• Handle a large volume of inbound and outbound calls promptly.
• Collaborate with manufacturing and engineering to expedite difficult orders.
• Develop working knowledge of Putzmeister products.
• Recognize component functions and applications.

Skills

Good communication

Basic computer experience

Customer service

Detail oriented

Teamwork

Willing to work extra hours

Mechanical inclined

Education

High school diploma or equivalent

Mandatory safety training (Total Compliance Management)

On-the-job training

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Sales FULL TIME REGULAR Clerical Sturtevant, WI, US

Putzmeister is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you're not just taking a job — you're becoming part of a global legacy that builds the future, one pour at a time.

Summary

Increase parts sales by determining and meeting customer needs through thorough, timely and accurate communications and follow-up. Process obtained orders, keeping customers informed and expediting internally.

Essential Duties and Responsibilities

• Respond to customer requests in the America’s for quotes or orders
• Identify obstacles to successful quote and negotiate terms
• Recognize the correct component as a solution to a customer need
• Process parts orders received by telephone, fax, email and internal generation.
• Assist customers to accurately identify parts required.
• Follow through on shipments.
• Develop customer relations by providing requested services—order processing, order status, product changes, etc.
• Assist in keeping technical publications appraised of Parts Book changes, additions, and corrections.
• Manage large volume of inbound and outbound calls in a timely manner.
• Work with manufacturing and engineering to expedite difficult orders.
• Develop a working knowledge of Putzmeister products.
• Recognize what components do what job.
• Develop ways to assist in the identification of commonly changed or specialized components.
• Perform additional duties as assigned or required.

Qualifications

• Good communication, written, and organizational skills
• Basic computer experience
• Excellent problem solving and customer service skills
• Detail oriented, self-motivated individual able to work well independently and in a team environment
• Must be willing to work extra hours as required
• Mechanically inclined

Education/Certification/Training

• High school diploma or equivalent
• Mandatory safety training (see “Total Compliance Management” program)
• On-the-job training

Work Environment/Physical Demands

• While performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend, and use hands to finger, handle or touch; frequently required to push and pull.
• Ability to regularly lift and/or move up to 15 lbs.
• Specific vision abilities required by this job include close, peripheral, and the ability to focus.

Work Environment

While performing the duties of this job, the employee is in a typical office environment; occasionally exposed to noise, dust, and chemicals. Safety glasses/goggles must be worn at all times while in designated areas of shop.

The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job.

• Comprehensive benefits (medical, vision, and dental insurance)
• HSA – incentives for company contributions
• FSA Plans
• Company-paid Life Insurance
• Company-paid Short-term/Long-term Disability