Parts Sales Specialist – Bilingual (English/Spanish)

Automatic Data Processing, Inc.; Sturtevant (WI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits (medical,Vision

Dental insurance

Hospital Indemnity/Accident Insurance

HSA – company contributions

FSA Plans

Company-paid Life Insurance

Short-term/Long-term Disability

Job summary

Putzmeister is seeking a Parts Sales clerk in Sturtevant, WI. This full-time clerical position supports quotes, orders, and customer communications across the Americas.

You will process orders via phone, fax, email, and internal systems, assist customers with part identification, and coordinate shipments. The role requires strong English/Spanish communication, basic computer skills, and a customer-service mindset.

Qualifications

• Good oral and written communication skills in English and Spanish.
• Basic computer experience.
• Excellent organizational, problem-solving, and customer service skills.
• Detail-oriented, self-motivated individual able to work well independently and in a team environment.
• Must be willing to work extra hours as required.
• Mechanically inclined.

Responsibilities

• Respond to customer requests in the Americas for quotes or orders.
• Identify obstacles to successful quote and negotiate terms.
• Recognize the correct component as a solution to a customer need.
• Process parts orders received by telephone, fax, email and internal generation.
• Assist customers to accurately identify parts required.
• Follow through on shipments.
• Develop customer relations by providing requested services—order processing, order status, product changes, etc.
• Assist in keeping technical publications appraised of Parts Book changes, additions, and corrections.
• Manage large volume of inbound and outbound calls in a timely manner.
• Work with manufacturing and engineering to expedite difficult orders.
• Develop a working knowledge of Putzmeister products.

Skills

Communication in English and Spanish

Basic computer skills

Customer service

Attention to detail

Flexible hours

Mechanical inclination

Education

High school diploma

Safety training (Total Compliance Management)

On-the-job training

Job description

Putzmeister is seeking a Parts Sales clerk in Sturtevant, WI. This full-time clerical position supports quotes, orders, and customer communications across the Americas.

You will process orders via phone, fax, email, and internal systems, assist customers with part identification, and coordinate shipments. The role requires strong English/Spanish communication, basic computer skills, and a customer-service mindset.