Full-Time Bilingual Parts Sales Specialist

Putzmeister; Sturtevant (WI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits (medical,vision

Dental insurance

Company-paid Hospital Indemnity/Accd.

HSA – incentives for company contrib.

FSA Plans

Company-paid Life Insurance

Short-term/Long-term Disability

Job summary

Putzmeister seeks a Parts Sales Clerk in Sturtevant, WI to increase parts sales by thoroughly communicating with customers and expediting orders. You will process orders via telephone, fax, and email, assist customers in identifying needed parts, and coordinate with internal teams to ensure timely shipments.

The role requires bilingual English/Spanish communication, basic computer skills, and a strong customer-service orientation. Office-based, with potential overtime as needed.

Qualifications

• Must be bilingual in English and Spanish.
• Basic computer experience required.
• Excellent organizational and problem-solving skills.
• Detail-oriented, self-motivated, able to work independently and in a team.
• Willing to work extra hours as required.
• Mechanical inclination and understanding of parts are a plus.

Responsibilities

• Respond to customer requests in the Americas for quotes or orders.
• Identify obstacles to successful quote and negotiate terms.
• Recognize the correct component as a solution to a customer need.
• Process parts orders received by telephone, fax, email and internal generation.
• Assist customers to accurately identify parts required.
• Follow through on shipments.
• Develop customer relations by providing requested services—order processing, order status, product changes, etc.
• Assist in keeping technical publications apprised of parts book changes, additions, and corrections.
• Manage large volume of inbound and outbound calls in a timely manner.
• Work with manufacturing and engineering to expedite difficult orders.
• Develop a working knowledge of Putzmeister products.
• Recognize what components do what job.
• Develop ways to assist in the identification of commonly changed or specialized components.
• Perform additional duties as assigned or required.

Skills

Bilingual English/Spanish

Basic computer skills

Customer service

Organizational skills

Detail-oriented

Teamwork

Willing to work overtime

Mechanical inclination

Education

High school diploma or equivalent

Safety training

On-the-job training

Job description

Putzmeister seeks a Parts Sales Clerk in Sturtevant, WI to increase parts sales by thoroughly communicating with customers and expediting orders. You will process orders via telephone, fax, and email, assist customers in identifying needed parts, and coordinate with internal teams to ensure timely shipments.

The role requires bilingual English/Spanish communication, basic computer skills, and a strong customer-service orientation. Office-based, with potential overtime as needed.