Inside Parts Sales Representative - LACA

Putzmeister; Sturtevant (WI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits (medical,vision

Dental insurance

Company-paid Hospital Indemnity/Accd.

HSA – incentives for company contrib.

FSA Plans

Company-paid Life Insurance

Short-term/Long-term Disability

Job summary

Putzmeister seeks a Parts Sales Clerk in Sturtevant, WI to increase parts sales by thoroughly communicating with customers and expediting orders. You will process orders via telephone, fax, and email, assist customers in identifying needed parts, and coordinate with internal teams to ensure timely shipments.

The role requires bilingual English/Spanish communication, basic computer skills, and a strong customer-service orientation. Office-based, with potential overtime as needed.

Qualifications

• Must be bilingual in English and Spanish.
• Basic computer experience required.
• Excellent organizational and problem-solving skills.
• Detail-oriented, self-motivated, able to work independently and in a team.
• Willing to work extra hours as required.
• Mechanical inclination and understanding of parts are a plus.

Responsibilities

• Respond to customer requests in the Americas for quotes or orders.
• Identify obstacles to successful quote and negotiate terms.
• Recognize the correct component as a solution to a customer need.
• Process parts orders received by telephone, fax, email and internal generation.
• Assist customers to accurately identify parts required.
• Follow through on shipments.
• Develop customer relations by providing requested services—order processing, order status, product changes, etc.
• Assist in keeping technical publications apprised of parts book changes, additions, and corrections.
• Manage large volume of inbound and outbound calls in a timely manner.
• Work with manufacturing and engineering to expedite difficult orders.
• Develop a working knowledge of Putzmeister products.
• Recognize what components do what job.
• Develop ways to assist in the identification of commonly changed or specialized components.
• Perform additional duties as assigned or required.

Skills

Bilingual English/Spanish

Basic computer skills

Customer service

Organizational skills

Detail-oriented

Teamwork

Willing to work overtime

Mechanical inclination

Education

High school diploma or equivalent

Safety training

On-the-job training

Job description

Parts Sales FULL TIME REGULAR Clerical Sturtevant, WI, US

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Putzmeister is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you're not just taking a job — you're becoming part of a global legacy that builds the future, one pour at a time.

Summary:

Increase parts sales by determining and meeting customer needs through thorough, timely, and accurate communications and follow-up. Process obtained orders, keeping customer informed and expedite internally.

Essential Duties and Responsibilities:

• Respond to customer requests in the America’s for quotes or orders
• Identify obstacles to successful quote and negotiate terms
• Recognize the correct component as a solution to a customer need
• Process parts orders received by telephone, fax, email and internal generation.
• Assist customers to accurately identify parts required.
• Follow through on shipments.
• Develop customer relations by providing requested services—order processing, order status, product changes, etc.
• Assist in keeping technical publications appraised of Parts Book changes, additions, and corrections.
• Manage large volume of inbound and outbound calls in a timely manner.
• Work with manufacturing and engineering to expedite difficult orders.
• Develop a working knowledge of Putzmeister products.
• Recognize what components do what job.
• Develop ways to assist in the identification of commonly changed or specialized components.
• Perform additional duties as assigned or required.

Qualifications:

• Good oral and written communication skillsin English and Spanish
• Basic computer experience
• Excellent organizational, problem-solving, and customer service skills
• Detail-oriented, self-motivated individual able to work well independently and in a team environment
• Must be willing to work extra hours as required
• Mechanically inclined

Education/Certification/Training:

• High school diploma or equivalent
• Mandatory safety training (see “Total Compliance Management” program)
• On-the-job training

Work Environment/Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend, and use hands to finger, handle or touch; frequently required to push and pull.

Ability to regularly lift and/or move up to 15 lbs.

Specific vision abilities required by this job include close, peripheral, and the ability to focus.

Work Environment:

While performing the duties of this job, the employee is in a typical office environment; occasionally exposed to noise, dust, and chemicals.

Safety glasses/goggles must be worn at all times while in designated areas of shop.

The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job.

• Comprehensive benefits (medical, vision, and dental insurance)
• Company paid Hospital Indemnity/Accident Insurance
• HSA – incentives for company contributions
• FSA Plans
• Company-paid Life Insurance
• Company paid Short-term/Long-term Disability