Bilingual Auto Parts Specialist — Customer Focus & Growth

O'Reilly Auto Parts; Abbotsford (WI); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

O’Reilly Auto Parts in Wisconsin is seeking a Parts Specialist to provide a high level of service to both retail and installer customers and to support store management in completing assigned tasks.

Bilingual candidates are encouraged to apply, and the role includes greeting customers, assisting with merchandise choices, processing transactions, and supporting daily store operations as needed. Experience with automotive parts is a plus.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
• Fluency in multiple languages (Spanish is highly desired).
• ASE certification preferred or required where applicable.

Aufgaben

• Greet customers promptly in a friendly, courteous manner and assist with merchandise selections.
• Follow and promote all company service programs and related selling initiatives.
• Assist managers and installer service specialists in serving professional customers as needed.
• Handle cash drawer, accept payments, and process transactions accurately.
• Address and resolve customer complaints in a friendly manner.
• Perform daily store operations tasks such as stocking, fronting, and basic servicing.

Kenntnisse

Customer service

Multitasking

Communication

Ausbildung

ASE certification

Jobbeschreibung

O’Reilly Auto Parts in Wisconsin is seeking a Parts Specialist to provide a high level of service to both retail and installer customers and to support store management in completing assigned tasks.

Bilingual candidates are encouraged to apply, and the role includes greeting customers, assisting with merchandise choices, processing transactions, and supporting daily store operations as needed. Experience with automotive parts is a plus.