Parts Sales Representative - Counter (2nd Shift)

CSM Companies, Inc. - Kenworth; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Michigan Kenworth in Grand Rapids is seeking a full-time Parts Sales Representative for 2nd shift (3:30 PM – 12:00 AM, Mon-Fri). The role requires prior sales experience and the ability to work in a dealership environment with a results-driven mindset.

Responsibilities include selling heavy and light-duty truck parts, maintaining customer satisfaction, and growing new accounts. The position offers opportunities to learn company systems and procedures, with product knowledge training provided.

Qualifications

• High school diploma or GED; AA preferred.
• Prior sales experience is required.
• Strong customer service and product knowledge skills.

Responsibilities

• Sell heavy and light duty truck parts to customers.
• Maintain a high level of customer satisfaction among all assigned accounts.
• Maintain thorough knowledge of all products and services sold by the company.
• Conquer and grow new accounts.
• Promote parts and accessories; advise wholesale or retail customers.
• Complete product and sales training courses as assigned.
• Develop and maintain full working knowledge of all company systems, procedures, and policies.
• Keep up to date on new products.

Skills

Sales experience

Customer service

Computer skills

Math skills

Education

High school diploma

Associate's degree preferred

Job description

Michigan Kenworth in Grand Rapids is looking for a talented individual to take on the full-time Parts Sales Representative - Counter position on 2nd Shift! This position would be ideal for those who have prior sales experience, ability to work in a dealership environment, and results driven. This is a great opportunity to join a growing and successful dealer group!

The approximate hours for this role are 3:30 PM - 12:00 AM Monday through Friday.

Responsibilities

• Sells heavy duty and/or light duty truck parts
• Maintain a high level of customer satisfaction among all assigned accounts
• Maintain thorough knowledge of all products and services sold by the company
• Conquest and grow new accounts

Primary Duties

• Maintains liaison with important customers
• Promotes the sales of parts and accessories and is an adviser to wholesale or retail customers
• Successfully complete product and sales training courses as assigned
• Develop and maintain full working knowledge of all company systems, procedures, and policies
• Maintains parts-related correspondence
• Keeps up to date on new products

Qualifications

• High school diploma; associate's degree (AA) preferred
• Prior sales experience
• Computer, mathematical and customer service skills
• Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basis
• Ability to work in a dealership environment to include 8 - 12 hour days with frequent exposure to weather elements
• Ability to demonstrate or display extensive product knowledge to customer and staff to assist with purchase decisions
• Must be highly organized, detail-oriented and results-driven