Parts Sales Representative - Counter

CSM Companies, Inc. - Kenworth; Grand Rapids (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Michigan Kenworth in Grand Rapids is seeking a Parts Sales Representative - Counter to join our dealership team. This full-time role focuses on selling heavy duty and light duty truck parts, helping customers, and maintaining product knowledge to drive sales.

The ideal candidate has prior sales experience, strong customer service skills, and the ability to work 8-12 hour shifts in a fast-paced dealership environment. Training and growth opportunities are available.

Qualifications

• Prior sales experience required.
• Customer service skills essential.
• Ability to use computer and basic math.
• Must be organized and results-driven.

Responsibilities

• Sells heavy duty and/or light duty truck parts
• Maintain a high level of customer satisfaction among all assigned accounts
• Maintain thorough knowledge of all products and services sold by the company
• Conquest and grow new accounts
• Maintains liaison with important customers
• Promotes the sales of parts and accessories and is an adviser to wholesale or retail customers
• Successfully complete product and sales training courses as assigned
• Develop and maintain full working knowledge of all company systems, procedures, and policies
• Maintains parts-related correspondence
• Keeps up to date on new products

Skills

Sales experience

Customer service skills

Computer skills

Dealership experience

Education

High school diploma

Associate's degree preferred

Job description

Michigan Kenworth in Grand Rapids is looking for a talented individual to take on the full-time Parts Sales Representative - Counter position! This position would be ideal for those who have prior sales experience, ability to work in a dealership environment, and results driven. This is a great opportunity to join a growing and successful dealer group!

Responsibilities

• Sells heavy duty and/or light duty truck parts
• Maintain a high level of customer satisfaction among all assigned accounts
• Maintain thorough knowledge of all products and services sold by the company
• Conquest and grow new accounts

Primary Duties

• Maintains liaison with important customers
• Promotes the sales of parts and accessories and is an adviser to wholesale or retail customers
• Successfully complete product and sales training courses as assigned
• Develop and maintain full working knowledge of all company systems, procedures, and policies
• Maintains parts-related correspondence
• Keeps up to date on new products

Requirements

• High school diploma; associate's degree (AA) preferred
• Prior sales experience
• Computer, mathematical and customer service skills
• Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basis
• Ability to work in a dealership environment to include 8 - 12 hour days with frequent exposure to weather elements
• Ability to demonstrate or display extensive product knowledge to customer and staff to assist with purchase decisions
• Must be highly organized, detail-oriented and results-driven