Parts Sales Representative - Counter

CSM Companies, Inc; Grand Rapids (MI); On-site; USD 36,000 - 52,000; Full time

Job summary

Michigan Kenworth in Grand Rapids is seeking a motivated Parts Sales Representative - Counter for a full-time position. The role focuses on selling heavy-duty and light-duty truck parts, maintaining customer satisfaction, and growing accounts within a dealership setting.

The ideal candidate has prior sales experience, is results-driven, and can work 8–12 hour shifts in varying weather conditions. Strong product knowledge and customer service skills are essential for success in this role.

Qualifications

• High school diploma required; AA preferred.
• Prior sales experience preferred.
• Ability to work in a dealership environment as part of a team.
• Strong organizational and detail-oriented approach.

Responsibilities

• Sells heavy-duty and light-duty truck parts and accessories.
• Maintains high level of customer satisfaction among assigned accounts.
• Conquers and grows new accounts.
• Maintains liaison with important customers and promotes parts sales.
• Develops product knowledge and stays up-to-date on company systems and policies.

Skills

Sales experience

Customer service skills

Dealership environment

Organized and detail-oriented

Education

High school diploma

Associate's degree (AA) preferred

Tools

Computer

Job description

Michigan Kenworth in Grand Rapids is looking for a talented individual to take on the full-time Parts Sales Representative - Counter position! This position would be ideal for those who have prior sales experience, ability to work in a dealership environment, and results driven. This is a great opportunity to join a growing and successful dealer group!Responsibilities:Sells heavy duty and/or light duty truck partsMaintain a high level of customer satisfaction among all assigned accountsMaintain thorough knowledge of all products and services sold by the companyConquest and grow new accountsPrimary Duties:Maintains liaison with important customersPromotes the sales of parts and accessories and is an adviser to wholesale or retail customersSuccessfully complete product and sales training courses as assignedDevelop and maintain full working knowledge of all company systems, procedures, and policiesMaintains parts-related correspondenceKeeps up to date on new productsRequirements:High school diploma; associate's degree (AA) preferredPrior sales experienceComputer, mathematical and customer service skillsAbility to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basisAbility to work in a dealership environment to include 8 - 12 hour days with frequent exposure to weather elementsAbility to demonstrate or display extensive product knowledge to customer and staff to assist with purchase decisionsMust be highly organized, detail-oriented and results-driven