Parts Sales Representative - Counter

CSM Companies, Inc. - Kenworth; Fond du Lac (WI); On-site; USD 36,000 - 60,000; Full time

Job summary

Wisconsin Kenworth in Fond du Lac is seeking a full-time Parts Sales Representative – Counter to join our dealership team. The role focuses on selling heavy and light truck parts, delivering excellent customer service, and helping customers find the right parts for their needs.

Ideal candidates have prior sales experience, are comfortable working in a dealership environment, and can handle 8–12 hour shifts with exposure to weather.

Qualifications

• High school diploma required; AA preferred.
• Prior sales experience is required.
• Strong customer service and communication skills.
• Proficient computer skills and ability to learn company systems.
• Ability to lift up to 75 lbs and work 8–12 hour days in varied weather.
• Highly organized, detail-oriented and results-driven.

Responsibilities

• Sells heavy duty and/or light duty truck parts.
• Maintain a high level of customer satisfaction among all assigned accounts.
• Maintain thorough knowledge of all products and services sold by the company.
• Conquest and grow new accounts.
• Maintains liaison with important customers.
• Promotes the sales of parts and accessories and is an adviser to wholesale or retail customers.
• Successfully complete product and sales training courses as assigned.
• Develop and maintain full working knowledge of all company systems, procedures, and policies.
• Keeps up to date on new products.

Skills

Sales experience

Customer service

Product knowledge

Dealership environment familiarity

Computer skills

Education

High school diploma

Associate's degree

Job description

Wisconsin Kenworth in Fond du Lac is looking for a talented individual to take on the full-time Parts Sales Representative - Counter position! This position would be ideal for those who have prior sales experience, ability to work in a dealership environment, and are results-driven. This is a great opportunity to join a growing and successful dealer group!

• Approximate hours for this role are 10:30 AM - 7:00 PM Monday through Friday

Responsibilities

• Sells heavy duty and/or light duty truck parts
• Maintain a high level of customer satisfaction among all assigned accounts
• Maintain thorough knowledge of all products and services sold by the company
• Conquest and grow new accounts

Primary Duties

• Maintains liaison with important customers
• Promotes the sales of parts and accessories and is an adviser to wholesale or retail customers
• Successfully complete product and sales training courses as assigned
• Develop and maintain full working knowledge of all company systems, procedures, and policies
• Maintains parts-related correspondence
• Keeps up to date on new products

Qualifications

• High school diploma; associate's degree (AA) preferred
• Prior sales experience
• Computer, mathematical and customer service skills
• Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basis
• Ability to work in a dealership environment to include 8 - 12 hour days with frequent exposure to weather elements
• Ability to demonstrate or display extensive product knowledge to customer and staff to assist with purchase decisions
• Must be highly organized, detail-oriented and results-driven