Parts Operations Manager

United-Ag-&-Turf-Ne,-LL; Town of Chatham (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus program

John Deere University

Benefits package

Referral bonus

Paid PTO

Employee assistance

Company holidays

Life insurance

Work life balance

Advancement opportunities

Career growth

Job summary

United Ag & Turf NE, a John Deere dealership, seeks a Service Manager to oversee the Service Department operations at the branch, ensuring exceptional internal and external customer satisfaction. Work with store leaders to keep facilities safe, secure, and well-maintained.

Responsibilities include leading parts personnel, managing inventory, setting sales goals, driving parts sales, and representing the dealership at events.

Qualifications

• 2+ years of experience in Parts Department operations.
• Demonstrated leadership and team management skills.
• Ability to communicate effectively with individuals and groups.
• Strong organizational and communication skills.
• Computer literacy and comfort with inventory systems.
• Basic understanding of financial principles relating to parts operations.
• Ability to analyze internal reports and act on findings.
• Willingness to work extended hours and weekends as needed.
• Valid driver’s license.

Responsibilities

• Lead and manage all parts personnel to maintain high levels of efficiency, knowledge, and customer service.
• Promote positive department culture through training, communication, and appearance standards.
• Monitor and utilize the automated inventory control system effectively.
• Establish realistic sales goals and gross profit targets for the department.
• Drive aggressive parts sales and implement effective merchandising and advertising within budget.
• Ensure customer satisfaction through efficient service and support.
• Attend store, industry, and community events to represent the dealership.
• Manage costs by ensuring full value for parts purchased, minimizing waste, and obtaining competitive bids.
• Control inventory investment and monitor inventory turnover and obsolescence rates.
• Implement robust security measures for purchasing, shipping/receiving, and inventory control.
• Solve operational issues proactively and optimize department space and layout.
• Ensure that at least one person is cross-trained to perform the Parts Manager role.
• Conduct annual performance and wage reviews in coordination with the General Manager.
• Foster career growth and development opportunities for department employees.
• Regularly participate in leadership training and management development programs.
• Perform additional duties as assigned by the General Manager.

Skills

Leadership

Communication

Organizational skills

Computer literacy

Inventory systems

Financial principles

Data analysis

Flexible hours

Driver's license

Education

High school diploma or GED

Tools

Inventory management software

Job description

United Ag & Turf NE, a John Deere dealership, seeks a Service Manager to oversee the Service Department operations at the branch, ensuring exceptional internal and external customer satisfaction. Work with store leaders to keep facilities safe, secure, and well-maintained.

Responsibilities include leading parts personnel, managing inventory, setting sales goals, driving parts sales, and representing the dealership at events.