Parts Delivery Specialist — Customer-Centric Driver

Talentify; Alcoa (TN); On-site; USD 22,000 - 33,000; Full time

Job summary

Talentify is seeking a delivery driver to pick, stage and deliver parts to professional customers while promoting sales and loyalty programs. You will also manage returns, collect payments, and help upsell products, within a fast-paced store environment.

You will build relationships with key accounts, maintain inventory knowledge, and assist customers in selecting appropriate parts or services. Physical demands include lifting and sustained activity.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience is preferred.
• Speak and write English (Spanish a plus).
• Read and interpret safety rules, operating and maintenance instructions, parts catalogs.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing CPP with insights.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Delivery board system

Customer communication

Inventory knowledge

Sales aptitude

Customer needs analysis

Stock parts

Store equipment

Education

High school diploma

Job description

Talentify is seeking a delivery driver to pick, stage and deliver parts to professional customers while promoting sales and loyalty programs. You will also manage returns, collect payments, and help upsell products, within a fast-paced store environment.

You will build relationships with key accounts, maintain inventory knowledge, and assist customers in selecting appropriate parts or services. Physical demands include lifting and sustained activity.