Parts Countersales Representative - Lufkin Parts

Mustang Cat; Lufkin (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Work-Life Balance

Tuition Reimbursement

Growth Opportunities

Job Stability

Medical Benefits

Dental Benefits

Vision Benefits

401(k) with Matching

Paid Vacation

Paid Sick Leave

Paid Holidays

Job summary

Mustang Cat in Lufkin, TX is seeking a Parts Counter Sales Representative to deliver exceptional customer service and expert parts knowledge in a fast-paced industrial environment.

The role requires a minimum of 2 years in sales or customer service, strong communication, and the ability to learn Caterpillar parts quickly. Join a team with growth opportunities and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in a customer service or sales role.
• Mechanical aptitude with the ability to learn construction parts quickly.
• Strong computer skills.
• Clear, professional communication across all channels.
• Team-oriented, goal-driven, and self-motivated.
• Bilingual English/Spanish strongly preferred.
• Experience using Caterpillar (CAT) systems.
• Prior experience with industrial parts or heavy equipment.

Responsibilities

• Provide outstanding customer service via phone, email, and in-person interactions.
• Ensure accuracy of all incoming and outgoing parts orders.
• Assist customers with part numbers, quantities, availability, freight, and delivery timelines.
• Work collaboratively across all areas of the Parts department, including the parts warehouse.

Skills

Customer Service

Sales

Mechanical Aptitude

Computer Literacy

Clear Communication

Teamwork

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

CAT Systems

Job description

Building Texas... Powering the World

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!

Now Hiring: Parts Counter Sales Representative - Lufkin, TX

(Sales | Counter Sales Representative | Construction Parts | Parts Warehouse)

Mustang Cat is hiring a customer-focused Parts Counter Sales Representative for our Lufkin, Texas, location. This position supports our growing customer base by providing expert sales and service of Caterpillar construction parts and accessories. If you're passionate about customer service and thrive in an industrial parts environment, this role is for you.

What You'll Do as a Counter Sales Representative:

• Provide outstanding customer service via phone, email, and in-person interactions
• Ensure accuracy of all incoming and outgoing parts orders
• Assist customers with part numbers, quantities, availability, freight, and delivery timelines
• Work collaboratively across all areas of the Parts department, including the parts warehouse

Top Benefits for Sales Representatives:

• Great Work-Life Balance
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability
• Full-Time Benefits: Medical, Dental, Vision
• 401(k) with Employer Matching
• Paid Vacation, Sick Time & Holidays

Requirements:

• High school diploma or equivalent required
• Minimum 2 years in a customer service or sales role
• Mechanical aptitude with the ability to learn construction parts quickly
• Strong computer skills
• Clear, professional communication across all channels
• Team-oriented, goal-driven, and self-motivated

Strongly Preferred:

• Bilingual English/Spanish
• Experience using Caterpillar (CAT) systems
• Prior experience with industrial parts or heavy equipment

Check out the Mustang Cat Anthem to see our mission in action!

Mustang Cat is an Equal Opportunity Employer.