Countersales Rep

Mustang Cat; Angleton (TX); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Great Work-Life Balance

Tuition Reimbursement

401(k) Employer Matching

Paid Vacation, Sick Time, Holidays

Full-Time Benefits: Medical, Dental, Vision

Job summary

Mustang Cat in Angleton, Texas is seeking a dedicated Counter Sales Representative to provide excellent customer service and manage parts orders. The ideal candidate will possess mechanical aptitude and strong computer skills, along with a commitment to teamwork and exceptional service.

This full-time role requires at least 2 years of relevant customer service experience, and bilingual candidates are preferred. Join Mustang Cat for vast growth opportunities and excellent benefits.

Qualifications

• Minimum 2 years experience in a customer service role.
• Strong mechanical understanding and computer proficiency.
• Excellent verbal and written communication skills.

Responsibilities

• Provide exceptional customer service to all clients.
• Ensure accuracy in all parts orders.
• Assist customers with necessary parts information.
• Maintain a clean and safe work environment.

Skills

Customer service experience

Mechanical aptitude

Computer skills

Professional communication skills

Teamwork

Self-motivated

Bilingual (English/Spanish)

Education

High school graduate or equivalent

Job description

Counter Sales Representative Benefits

• Great Work-Life Balance
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability
• Full-Time Benefits to include: Medical, Dental, Vision
• 401(k) Employer Matching
• Paid Vacation, Sick Time, Holidays

Counter Sales Representative Responsibilities

• Providing exceptional customer service to all customers
• Ensure all parts orders are accurate
• Assist customers to determine necessary parts information such as parts numbers, quantities, sourcing, freight, timelines, etc.
• Assist in all areas of Parts department as needed
• Maintain a safe and clean work environment

Counter Sales Representative Position Requirements

• High school graduate or equivalent
• At least 2 years experience in a customer service role
• Mechanical aptitude
• Strong Computer skills
• Professional communication skills: verbal, written, email, phone, face-to-face
• Ability to work as part of a team and individually to achieve department and company goals
• Dedication to providing exceptional customer service
• Outgoing, positive personality
• Self-motivated, willing to go above and beyond to get the job done

Strongly Preferred

• Bilingual English/Spanish
• Knowledge of Cat Systems
• Previous experience working in a heavy equipment, parts, or industrial environment

Mustang Cat is an Equal Opportunity Employer.