Parts Counter Specialist — Fast-Paced Equipment Support

ASCO Equipment Inc.; Tulsa (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) + profit sharing

Paid holidays

Paid Training & Advancement

ASCO Children’s Education Program

Job summary

ASCO Equipment, Inc. in Tulsa, Oklahoma is seeking a Parts Counter Specialist to assist customers and service technicians with parts needs. You will coordinate ordering, tracking parts, and manage inventory to minimize downtime and keep repairs on schedule.

Join a team that values safety, accountability, and exceptional service. The role offers comprehensive benefits, opportunities for training, and a friendly work environment.

Qualifications

• 2+ years of experience as a parts specialist.
• Ability to work in a fast-paced, high-volume dealership.
• Detail-oriented with strong time management and teamwork.
• Excellent customer service and communication skills.
• Proficient with computers, G-Suite, and parts programs.
• Commitment to safety and accountability.
• Spanish speaking preferred.

Responsibilities

• Provide superior customer service with warm greetings and eagerness to help.
• Ask questions to accurately identify machine make/model/serial numbers.
• Investigate part needs and determine what additional parts would be needed.
• Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner.
• Accurately match orders with packing slips.
• Collect customer payment information/POs and call on past due accounts.
• Utilize resources, (online manuals, microfiche) to properly identify parts needed.
• Maintain accurate parts inventory.

Skills

Customer service

Communication

Detail oriented

Time management

Teamwork

Spanish speaking

Tools

G-Suite

Parts programs

Job description

ASCO Equipment, Inc. in Tulsa, Oklahoma is seeking a Parts Counter Specialist to assist customers and service technicians with parts needs. You will coordinate ordering, tracking parts, and manage inventory to minimize downtime and keep repairs on schedule.

Join a team that values safety, accountability, and exceptional service. The role offers comprehensive benefits, opportunities for training, and a friendly work environment.