Parts Counter Specialist

ASCO Equipment; Sherman (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid training

Health insurance

401(k) + profit sharing

Paid holidays

ASCO Children's Education Program

Job summary

ASCO Equipment in Sherman, TX is seeking a Part Time Parts Counter Specialist to assist customers and service technicians with parts needs. You will coordinate ordering, tracking, and inventory to minimize downtime and ensure timely repairs.

The role emphasizes accuracy, strong communication, and a dedication to service in a fast-paced environment. The position offers paid training, health insurance eligibility, and additional benefits, with a focus on safe, efficient operations and customer

Qualifications

• 2+ years of experience as a parts specialist preferred.
• Fast-paced/high-volume dealership experience desired.
• Detail oriented with good time management and teamwork.
• Excellent customer service and communication skills.
• Proficient computer skills; experience with G-Suite and parts programs.
• Commitment to safety and accountability.
• Spanish speaking preferred.

Responsibilities

• Provide superior customer service with warm greetings and eagerness to help.
• Identify machine make/model/serial numbers by asking questions.
• Investigate part needs and determine additional parts required.
• Fulfill parts orders from in-stock inventory and place orders as needed.
• Match orders with packing slips accurately.
• Collect payment information/POs and follow up on past due accounts.
• Use manuals and references to identify parts.
• Maintain accurate parts inventory.

Job description

ASCO Equipment has a part time opportunity for a Parts Counter Specialist in Sherman, TX. The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Part Counter Specialists will be responsible for providing superior service while working with customers over the phone and on a walk-in basis.

Responsibilities

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make/model/serial numbers
• Investigate part needs and determine what additional parts would be needed
• Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
• Accurately match orders with packing slips
• Collect customer payment information/POs and call on past due accounts
• Utilize resources, (online manuals, microfiche) to properly identify parts needed
• Maintain accurate parts inventory

Requirements

• 2+ years of experience as a parts specialist is preferred
• Ability to work in a fast paced/high volume dealership
• Detail oriented, time management, and teamwork skills
• Excellent customer service and communication skills
• Proficient computer skills, and experience with G-Suite & other parts programs
• A personal dedication to work safety and with accountability
• Spanish Speaking Preferred

Compensation & Benefits

• Paid Training & Advancement Opportunities
• 100% employer-paid health insurance, 401(k) + profit sharing, and paid holidays

Unique Perks

• ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education

Our Core Values

• Honor God
• Develop People
• Pursue Excellence
• Grow Profitably

Be Part of Something Bigger

At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.