Parts Counter Specialist

ASCO Equipment Inc.; Sherman (TX); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Paid Training & Advancement Opportunities

100% employer-paid health insurance

401(k) + profit sharing

Paid holidays

Children’s Education Program

Job summary

A leading equipment service provider in Sherman, TX is seeking a Parts Counter Specialist to enhance customer support and manage parts logistics. The ideal candidate will have over 2 years of experience and excellent communication skills. Responsibilities include assisting customers with parts needs, fulfilling orders, and maintaining accurate inventory. This position offers competitive benefits including 100% employer-paid health insurance and opportunities for growth within the company.

Qualifications

• 2+ years of experience as a parts specialist is preferred.
• Ability to work in a fast-paced/high-volume dealership.
• Excellent customer service and communication skills.

Responsibilities

• Provide superior customer service with warm greetings and eagerness to help.
• Fulfilling parts orders and maintaining accurate parts inventory.
• Utilize resources to properly identify parts needed.

Skills

Customer service skills

Detail oriented

Time management

Teamwork skills

Proficient computer skills

Spanish speaking preferred

Tools

G-Suite

Parts programs

Job description

ASCO Equipment has a part time opportunity for a Parts Counter Specialist in Sherman, TX. The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Part Counter Specialists will be responsible forproviding superior service while working with customers over the phone and on a walk-in basis.

Responsibilities:

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make/model/serial numbers
• Investigate part needs and determine what additional parts would be needed
• Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
• Accurately match orders with packing slips
• Collect customer payment information/POs and call on past due accounts
• Utilize resources, (online manuals, microfiche) to properly identify parts needed
• Maintain accurate parts inventory

• 2+ years of experience as a parts specialist is preferred
• Ability to work in a fast paced/high volume dealership
• Detail oriented, time management, and teamwork skills
• Excellent customer service and communication skills
• Proficient computer skills, and experience with G-Suite & other parts programs
• A personal dedication to work safety and with accountability
• Spanish Speaking Preferred

Why Join Team ASCO?

Compensation & Benefits:

• Paid Training & Advancement Opportunities

• 100% employer-paid health insurance, 401(k) + profit sharing, and paid holidays

Unique Perks:

• ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education

Our Core Values:

• Honor God
• Develop People
• Pursue Excellence
• Grow Profitably

Be Part of Something Bigger

At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.