Parts Counter Specialist

ASCO Equipment Inc.; Tulsa (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) + profit sharing

Paid holidays

Paid Training & Advancement

ASCO Children’s Education Program

Job summary

ASCO Equipment, Inc. in Tulsa, Oklahoma is seeking a Parts Counter Specialist to assist customers and service technicians with parts needs. You will coordinate ordering, tracking parts, and manage inventory to minimize downtime and keep repairs on schedule.

Join a team that values safety, accountability, and exceptional service. The role offers comprehensive benefits, opportunities for training, and a friendly work environment.

Qualifications

• 2+ years of experience as a parts specialist.
• Ability to work in a fast-paced, high-volume dealership.
• Detail-oriented with strong time management and teamwork.
• Excellent customer service and communication skills.
• Proficient with computers, G-Suite, and parts programs.
• Commitment to safety and accountability.
• Spanish speaking preferred.

Responsibilities

• Provide superior customer service with warm greetings and eagerness to help.
• Ask questions to accurately identify machine make/model/serial numbers.
• Investigate part needs and determine what additional parts would be needed.
• Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner.
• Accurately match orders with packing slips.
• Collect customer payment information/POs and call on past due accounts.
• Utilize resources, (online manuals, microfiche) to properly identify parts needed.
• Maintain accurate parts inventory.

Skills

Customer service

Communication

Detail oriented

Time management

Teamwork

Spanish speaking

Tools

G-Suite

Parts programs

Job description

ASCO Equipment has a career opportunity for a Parts Counter Specialist in Tulsa, Oklahoma. The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Parts Counter Specialists will be responsible forproviding superior service while working with customers over the phone and on a walk-in basis.

Responsibilities:

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make/model/serial numbers
• Investigate part needs and determine what additional parts would be needed
• Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
• Accurately match orders with packing slips
• Collect customer payment information/POs and call on past due accounts
• Utilize resources, (online manuals, microfiche) to properly identify parts needed
• Maintain accurate parts inventory

• 2+ years of experience as a parts specialist is preferred
• Ability to work in a fast paced/high volume dealership
• Detail oriented, time management, and teamwork skills
• Excellent customer service and communication skills
• Proficient computer skills, and experience with G-Suite & other parts programs
• A personal dedication to work safety and with accountability
• Spanish Speaking Preferred

Why Join Team ASCO?

Compensation & Benefits:

• 100% paid health insurance, 401(k) + profit sharing, and paid holidays

• Paid Training & Advancement Opportunities

Unique Perks:

• ASCO Children's Education Program: Financial assistance for employees' children pursuing higher education

Our Core Values:

• Honor God
• Develop People
• Pursue Excellence
• Grow Profitably

Be Part of Something Bigger

At ASCO, we’re not just servicing equipment - we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.