Parts Counter Sales & Warehouse Specialist

Tidewater Fleet Supply; Forest Park (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Tidewater Fleet Supply / TNT Parts is a leading distributor of fleet, truck, trailer, and heavy equipment parts in the Southeast. We seek a dependable Parts Counter Sales Associate to combine parts sales, customer service, and warehouse responsibilities.

You will help customers identify the right parts, take orders, receive freight, stock inventory, and prepare deliveries while maintaining a clean, professional counter area.

Qualifications

• Strong customer service and communication skills.
• Heavy-duty truck, trailer, automotive, equipment, or parts experience preferred.
• Parts counter, warehouse, distribution, or inventory experience preferred.
• Ability to identify and locate parts using catalogs and computer systems.
• Strong attention to detail and a commitment to order accuracy.

Responsibilities

• Provide excellent service to walk-in and telephone customers by understanding their needs and helping them find the right parts.
• Identify and locate parts using catalogs, interchange information, and our computer systems.
• Process customer orders accurately and efficiently.
• Answer incoming customer calls and respond to parts, pricing, availability, and order-status questions.
• Locate and source non-stocked parts when needed.
• Process buyouts and special orders for customers.
• Develop knowledge of our product lines to better serve customers.
• Follow up on customer needs and resolve issues quickly.
• Maintain a clean, organized counter and customer area.
• Receive incoming freight and verify shipments for correct parts and quantities.
• Stock products in assigned locations and pull/deliver orders.
• Ensure outgoing orders have correct parts and quantities.
• Safely operate warehouse equipment; assist with inventory counts.

Skills

Customer service

Parts lookup

Inventory management

Warehouse operations

Teamwork

Attention to detail

Tools

ERP software

Inventory system

Job description

Tidewater Fleet Supply / TNT Parts is a leading distributor of fleet, truck, trailer, and heavy equipment parts in the Southeast. We seek a dependable Parts Counter Sales Associate to combine parts sales, customer service, and warehouse responsibilities.

You will help customers identify the right parts, take orders, receive freight, stock inventory, and prepare deliveries while maintaining a clean, professional counter area.