Parts Counter Sales & Warehouse Specialist

Tidewater Fleet Supply | TNT Parts; Lithonia (GA); On-site; USD 18,000 - 26,000; Full time

Job summary

Tidewater Fleet Supply / TNT Parts in Lithonia, GA is seeking a dependable Parts Counter Sales Associate who blends customer service with warehouse tasks. You’ll help customers identify parts, process orders, stock inventory, and assist with deliveries, while supporting a fast-paced counter and warehouse operations.

Ideal candidates have strong communication, basic computer skills, and the ability to work both independently and as part of a team.

Qualifications

• Strong customer service and communication skills.
• Heavy-duty truck, trailer, automotive, equipment, or parts experience preferred.
• Parts counter, warehouse, distribution, or inventory experience preferred.
• The ability to identify and locate parts using catalogs and computer systems.
• Strong attention to detail and commitment to order accuracy.
• Good organizational and multitasking skills.
• Ability to work independently while also being a strong team player.
• Willingness to learn our products, systems and processes.
• Basic computer skills and the ability to learn inventory and parts systems.
• Dependable work ethic and willingness to help wherever needed within the branch.

Responsibilities

• Provide excellent service to walk-in and telephone customers by understanding their needs and helping them find the right parts.
• Identify and locate parts using catalogs, interchange information, and our computer systems.
• Process customer orders accurately and efficiently.
• Answer incoming customer calls and respond to parts, pricing, availability, and order-status questions.
• Locate and source non-stocked parts when needed.
• Process buyouts and special orders for customers.
• Develop your knowledge of our product lines so you can make recommendations and better serve customers.
• Follow up on customer needs and work with other team members to resolve issues quickly.
• Help maintain a clean, organized, and professional counter and customer area.
• Receive incoming freight and verify shipments for correct parts, quantities, and condition.

Skills

Strong customer service

Identify parts using catalogs

Basic computer skills

Team work / independence

Job description

Tidewater Fleet Supply / TNT Parts in Lithonia, GA is seeking a dependable Parts Counter Sales Associate who blends customer service with warehouse tasks. You’ll help customers identify parts, process orders, stock inventory, and assist with deliveries, while supporting a fast-paced counter and warehouse operations.

Ideal candidates have strong communication, basic computer skills, and the ability to work both independently and as part of a team.