Parts Coordinator — Fast-Paced Auto Collision Support

Holdings LLC; Holly Springs (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Annual PTO

Paid parental leave

Paid holidays

Insurance from day 1

401(k) with company match

Short-Term Disability

Life Insurance

Continuing Education

Safety eyewear provided

Uniform stipend

Voluntary daily pay

Job summary

Gerber Collision & Glass in the United States is seeking a Parts Coordinator to deliver exceptional customer experiences by overseeing the ordering, receiving, storing, dispatching and returning of auto body parts for each repair order.

The role ensures parts quality and timeliness, supporting production schedules and vehicle needs while maintaining accurate MIS records and effective communication with the team and vendors.

Qualifications

• High School Diploma or equivalent.
• 1–3+ years of experience working with automotive parts (auto body parts a bonus).
• Customer service oriented with strong organizational ability to manage pressure and prioritize tasks.
• I-Car Registered (working towards Gold Class certification).

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders confirming quality, correctness and quantity of parts received.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; communicate all Parts Price Changes (PPI) to required team members.
• Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors; reconcile vendor invoice history (043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Skills

Effective communication

Attention to detail

Multi-tasking

Customer service

Teamwork

Problem solving

Computer skills

Education

High School Diploma or equivalent

Tools

Summit MIS

Repair Centre

Mitchell

Audatex

Car-part

Progi

LKQ B2B

Job description

Gerber Collision & Glass in the United States is seeking a Parts Coordinator to deliver exceptional customer experiences by overseeing the ordering, receiving, storing, dispatching and returning of auto body parts for each repair order.

The role ensures parts quality and timeliness, supporting production schedules and vehicle needs while maintaining accurate MIS records and effective communication with the team and vendors.