Parts Coordinator: Fast-Paced Auto Parts & Customer Care

Gerber Collision (Utah), Inc.; Orem (UT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

6 paid holidays

Medical, Dental & Vision Insurance

401(k) with company match

Short-Term Disability & Life Insurance

Continuing Education

Safety Glasses provided

Uniform stipend

Daily Pay option

Job summary

Gerber Collision & Glass is seeking a Parts Coordinator to manage ordering, receiving, storing, and dispatching parts for repair orders, ensuring accuracy and timely delivery in alignment with the production schedule. You will verify parts quality, communicate changes, and maintain organized MIS records to support seamless shop operations.

The role requires 1–3+ years in automotive parts, good communication, and strong organizational skills to handle a fast-paced environment and complex tasks.

Qualifications

• High School Diploma or equivalent.
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus).
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations.
• I-Car Registered (working towards Gold Class certification).

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs;
• Communicate all Parts Price Changes (PPI) to all required team members.
• Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors.
• Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Skills

Customer Service

Attention to Detail

Multi-tasking

Problem Solving

MS Office

Parts Knowledge

Communication

Education

High School Diploma

Tools

Summit

Repair Centre

Mitchell

Audatex

Car-part

Progi

LKQ B2B

Job description

Gerber Collision & Glass is seeking a Parts Coordinator to manage ordering, receiving, storing, and dispatching parts for repair orders, ensuring accuracy and timely delivery in alignment with the production schedule. You will verify parts quality, communicate changes, and maintain organized MIS records to support seamless shop operations.

The role requires 1–3+ years in automotive parts, good communication, and strong organizational skills to handle a fast-paced environment and complex tasks.