Parts Advisor & Customer Champion (Retail Store)

NAPA Auto Parts; Grimes (IA); In loco; USD 17.000 - 25.000; Part-time

Descrizione del lavoro

NAPA Auto Parts in Grimes, IA is seeking a Store Pro to deliver a high-quality customer experience in a fast-paced retail setting. You will provide automotive parts solutions, support both retail and wholesale customers, and help drive store performance through product knowledge, responsiveness and engagement.

The role offers an entry point with growth potential within the organization, requiring strong communication, a willingness to learn, and the ability to operate POS and inventory systems

Competenze

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and systems.

Mansioni

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Conoscenze

Customer service

Communication

Problem solving

Willingness to learn

Teamwork

Formazione

High School Diploma or GED

Strumenti

POS systems

Inventory/catalog tools

Delivery management systems

Descrizione del lavoro

NAPA Auto Parts in Grimes, IA is seeking a Store Pro to deliver a high-quality customer experience in a fast-paced retail setting. You will provide automotive parts solutions, support both retail and wholesale customers, and help drive store performance through product knowledge, responsiveness and engagement.

The role offers an entry point with growth potential within the organization, requiring strong communication, a willingness to learn, and the ability to operate POS and inventory systems