Parts Advisor

Big Tex Trailer Manufacturing Llc; Texas; Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

Big Tex Trailer World is seeking a customer-focused Parts Sales Associate to support our dealership’s parts and trailer sales. You will greet customers at the parts counter, identify needs, and recommend suitable parts, while processing transactions accurately and maintaining inventory levels.

You will answer calls, prepare invoices, receive shipments, and place orders to replenish stock. Collaboration with the service team ensures timely parts for service jobs and efficient scheduling.

Qualificações

• High School Diploma or equivalent (GED) required.
• May substitute three (3) years of commissioned sales experience.
• Valid Driver's License required.
• 3-5 years commissioned sales experience preferred.
• Must be able to work Monday – Saturday and overtime as needed.

Responsabilidades

• Greet and assist customers at the parts counter with a friendly and knowledgeable demeanor.
• Identify customer needs and recommend suitable parts.
• Process parts transactions accurately and efficiently with the register and MTF.
• Answer inbound calls and make outbound sales/follow-up calls.
• Prepare sales paperwork and invoices.
• Receive and inspect incoming parts shipments and maintain inventory.
• Place orders to replenish stock and ensure timely delivery.
• Keep stock levels updated and monitor trends.
• Assist customers in locating and ordering hard-to-find parts.
• Coordinate with service department to order parts for service jobs.
• Assist in service scheduling and meeting timelines.
• Maintain organized offices and facility appearance.

Conhecimentos

Customer service

Commissioned sales

Driver's license

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

This is a job working for Big Tex Trailer WorldSUMMARYAssist in maintaining all aspects of the sales department of the Dealership including all parts and trailer sales.ESSENTIAL DUTIES AND RESPONSIBILITIESGreet and assist customers at the parts counter with a friendly and knowledgeable demeanor.Utilize expertise to identify customer needs and recommend suitable parts.Process parts transaction accurately and efficiently (utilize cash register and My Trailer Force (MTF)).Answer inbound calls, makes outbound and follow up sales calls.Prepare sales paperwork and invoices.Receive and inspect incoming parts shipments.Maintain organized inventory and update stock levels.Place orders for parts to replenish stock, ensuring timely delivery.Keep current with industry trends and updatesMonitor customer buying habits to adjust minimum and maximum stock levels.Conduct regular stock checks (cycle count) and collaborate with the team to prevent shortages.Address customer inquiries promptly and provide detailed information about parts.Offer exceptional customer service to enhance overall satisfaction.Assist customers in locating and ordering special or hard-to-find parts.Work closely with service department to identify and order parts required for service jobs.Coordinate efficiently to meet service job timelines.Assist in service scheduling.Assist in maintaining the general appearance and organization of the offices and facility.QUALIFICATIONSHigh School Diploma or equivalent (GED)May substitute three (3) years of commissioned sales experienceValid Drivers License3-5 years commissioned sales experience preferredMust be able to work Monday – Saturday and overtime as needed