Parts Advisor

L0808 Audi St. Paul; Maplewood (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Job summary

Audi St. Paul is part of Lithia & Driveway. The Parts Advisor will support customers with vehicle parts and merchandise, using strong customer service to coordinate with the Service Team for parts needed for repairs.

This on-site role involves inventory, vendor interactions, and processing payments while maintaining a clean, organized counter area. Join a premium luxury brand and a tenured team, with training, career growth, and advancement opportunities.

Qualifications

• 1+ years of previous parts advisor experience.
• 1+ years of previous Microsoft Office
• Understand basic automotive components and systems
• Any automotive certifications or school education
• Acceptable driving record and a valid driver's license in your state of residence

Responsibilities

• As a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.
• Answer telephone and greet customers & vendors in a friendly and professional manner.
• Maintain clean appearance of counter, work area, and stockroom.
• Interact with the Service Team to coordinate parts for vehicle repair and service.
• Order parts from suppliers based on Service Department and customer requests.
• Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.
• Takes inventory, maintain records of goods received and keeps perpetual inventory controls.
• Receive payment or obtain credit authorization.
• Process core returns, parts warranties and parts returns as necessary.]
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Skills

Parts advisor experience

Customer service

Teamwork

Automotive parts knowledge

Valid driver's license

Education

Automotive certifications or schooling

Tools

Microsoft Office

Job description

Dealership: L0808 Audi St. Paul Audi St. Paul Know parts? Know people? Build your future with Audi St. Paul. If you've found success in automotive parts, aftermarket sales, trucking, powersports, or another parts-related industry, we want to hear from you. We can teach the Audi product line. We're looking for someone who already understands parts, enjoys helping customers, and thrives on teamwork! Join a premium luxury brand, work alongside a tenured team, and take advantage of training, career growth, and advancement opportunities with Lithia & Driveway. This is more than a job. It's a career with room to grow. The Parts Advisor will report to the Parts Manager and is an on-site position. Join the Audi St. Paul team and help us earn customers for life.

Schedule: Monday-Friday, alternate Saturday's

Pay: Hourly $18-$22 + percentage of parts gross

What You’ll Do

• As a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.
• Answer telephone and greet customers & vendors in a friendly and professional manner.
• Maintain clean appearance of counter, work area, and stockroom.
• Interact with the Service Team to coordinate parts for vehicle repair and service.
• Order parts from suppliers based on Service Department and customer requests.
• Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.
• Takes inventory, maintain records of goods received and keeps perpetual inventory controls.
• Receive payment or obtain credit authorization.
• Process core returns, parts warranties and parts returns as necessary.

What You’ll Bring

• 1 or more years of previous parts advisor experience
• 1 or more years of previous Microsoft Office
• Understand basic automotive components and systems
• Any automotive certifications or school education
• Acceptable driving record and a valid driver's license in your state of residence

Total Rewards

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes:

• Hourly Rate ranging $18-$22 with commission.
• 30 day probation before commission can be earned
• Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location.
• Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!