Automotive Parts Manager

L0241 Volkswagen of Salem; Salem (OR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway’s L0241 Volkswagen of Salem in Oregon is seeking a qualified Parts Manager to lead and develop the Parts team, drive performance and enhance the customer experience. You will oversee warranty parts, returns, and inventory while ensuring accurate processing and reporting, reporting to the General Manager, and contributing to store success.

The role requires 2+ years of dealership Parts Manager experience and a valid driver’s license; VW/Audi/BMW parts experience is a plus, with

Qualifications

• 2+ years of dealership Parts Manager experience.
• Volkswagen, Audi, or BMW parts experience is a plus.
• Acceptable driving record and a valid driver’s license in your state of residence.

Responsibilities

• Lead, develop and train the Parts team to meet performance goals.
• Manage warranty, returns and inventory to optimize turns and ROI.
• Engage customers and resolve inquiries in a professional manner.
• Ensure inventory levels meet customer demand and process daily orders and receipts.
• Oversee department reporting, month-end procedures and store cleanliness.

Skills

Parts management

Dealership experience

Driver's license

Education

High school diploma

Job description

Dealership: L0241 Volkswagen of Salem Volkswagen of Salem - Oregon Parts Manager

We are looking for a Parts Manager to lead, develop, and inspire our Parts team. This role is a key driver of performance, culture, and customer experience.

Why Join Our Team?

We don't just offer jobs – we offer opportunities. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results. At Lithia & Driveway, you'll find:

• Opportunities for advancement across a national network
• Leadership development and training through our internal learning programs
• A culture that recognizes and rewards results
• The ability to influence store success and shape your team

What You'll Do

Parts Staff Recruiting, Training and Development

Develop staff by setting and communicating performance/production expectations, monitoring performance, identifying development needs, coaching and mentoring.

Customer Engagement

Resolve customer requests, questions and concerns in a professional, and prompt manner.

Warranty Parts Management

Ensure full compliance with all procedures, policies and rules regarding the maintenance of warranty parts as set by the manufacturer.

Returns Processing

Ensure core, warranty, manufacturer and aftermarket parts returns are processed accurately, and in full compliance with all policies and procedures.

Inventory Management

Assure stocking levels are sufficient to meet customer demands. Inventory investment to produce 6-8 turns per year to ensure maximum return on investment and customer satisfaction. Utilize inventory reports to manage inventory levels daily. Identify areas not aligned with department goals and resolve. Ensure orders are processed, check for backordered items and customers are notified of order status. Responsible for placing daily orders, stock orders, receipting, posting inventory and special orders. Hold daily and monthly staff meetings as required covering key information. Complete parts department reporting and month-end procedures on time. Accountable for the physical appearance and maintenance of the parts inventory, retail display, wholesale, storage space, and other assets utilized by the parts department.

The Parts Manager will report to the General Manager

What You'll Bring

2 or more years of dealership Parts Manager experience

Volkswagen, Audi, or BMW parts experience, a plus

Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).

Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!