Parts Advisor

Audi St. Paul; Maplewood (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid holidays

Vehicle discounts

401(k) plan

Job summary

Audi St. Paul is seeking a Parts Advisor to provide vehicle parts and merchandise with exceptional service. This onsite role reports to the Parts Manager. Schedule is Monday–Friday with alternating Saturdays. Pay is hourly $18-$22 plus a percentage of parts gross.

You will greet customers, coordinate with the Service team for repairs, and maintain inventory. Required: 1+ year parts advisor experience and basic automotive knowledge; valid driver’s license.

Qualifications

• 1+ year of parts advisor experience.
• Understanding of basic automotive components.
• Automotive dealership service experience preferred.
• Valid driver’s license.

Responsibilities

• Provide vehicle parts and merchandise to customers with excellent service.
• Answer phone and greet customers professionally.
• Maintain clean counter, work area, and stockroom.
• Coordinate with Service to supply parts for repairs.
• Receive, unpack and store parts; manage inventory records.
• Process payments, core returns, and warranties.

Skills

Customer service

Parts advisor experience

Automotive knowledge

Education

High school diploma or equivalent

Job description

Dealership:L0808 Audi St. PaulAudi St. PaulIf you have the desire to perform, deliver exceptional customer experiences, we want you on our team. Whether your background is in automotive, retail, hospitality, or another customer-focused industry, this is an opportunity to build a rewarding career with a premium luxury brand. Parts Advisors report to the Parts Manager and is an onsite position.Join the Audi St. Paul team and help us earn customers for life.Schedule: Monday-Friday, alternate Saturday'sPay: Hourly $18-$22 + percentage of parts grossWhat You'll DoAs a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.Answer telephone and greet customers & vendors in a friendly and professional manner.Maintain clean appearance of counter, work area, and stockroom.Interact with the Service Team to coordinate parts for vehicle repair and service.Order parts from suppliers based on Service Department and customer requests.Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.Takes inventory, maintain records of goods received and keeps perpetual inventory controls.Receive payment or obtain credit authorization.Process core returns, parts warranties and parts returns as necessary.What You'll Bring1 or more years of previous parts advisor experienceUnderstand basic automotive components and systems1 or more years of Automotive dealership service experienceAny automotive certifications or school educationAcceptable driving record and a valid driver's license in your state of residenceTotal RewardsThis is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes: Hourly Rate ranging $18-$22 with commission. 30 day probation before commission can be earnedActual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.