Parts Advisor

L0442 Avondale Nissan; Avondale (AZ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

L0442 Avondale Nissan in Avondale, AZ is hiring a Parts Advisor to help customers find the right parts and supplies for their vehicles. You will work with our Service Team to keep repairs moving and ensure parts availability, delivering friendly service in person and by phone.

This role welcomes those with at least six months of parts experience, a basic automotive knowledge, and a drive to build lasting customer relationships.

Qualifications

• Six months of previous parts advisor experience.
• Understand basic automotive components and systems.
• Automotive dealership service experience.
• Deliver a memorable customer experience.
• Ability to use technology and inventory management systems.
• Build relationships that improve customer satisfaction and loyalty.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Be the go-to resource for customers by helping them find the right parts, accessories, and products for their vehicle.
• Deliver outstanding customer service both in person and over the phone, creating a welcoming and positive experience every time.
• Partner with our Service Team to ensure technicians have the parts they need to keep repairs moving.
• Source and order parts from trusted suppliers to meet customer and service department needs.
• Receive, organize, and stock incoming inventory so parts are available when needed.
• Maintain an organized, clean, and professional parts department.
• Keep accurate inventory records and help ensure inventory levels through regular counts and tracking.
• Process customer payments and assist with credit authorizations.
• Manage parts returns, warranty claims, and core returns.
• Contribute to a positive team environment where collaboration and customer satisfaction are the top priorities.

Skills

Customer service

Automotive knowledge

Relationship building

Communication

Inventory management systems

Tools

Inventory management systems

Point of Sale systems

Job description

Dealership: L0442 Avondale Nissan Avondale Nissan Hiring: Parts Advisor Pay: $50,000 - $60,000 Annually, Earnings Based On Your Performance Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team? At Avondale Nissan, we're more than just a dealership, we're a team that feels like family. We believe great people create great success, which is why we're committed to helping our employees grow, and enjoy coming to work every day. We're looking for a Parts Advisor who loves helping customers, enjoys working and wants to build a rewarding career with a supportive team. If you're ready to join a workplace that values teamwork, development, and having fun, we'd love to meet you!

What You'll Do

• Be the go-to resource for customers by helping them find the right parts, accessories, and products for their vehicle.
• Deliver outstanding customer service both in person and over the phone, creating a welcoming and positive experience every time.
• Partner with our Service Team to ensure technicians have the parts they need to keep repairs moving.
• Source and order parts from trusted suppliers to meet customer and service department needs.
• Receive, organize, and stock incoming inventory so parts are available when needed.
• Maintain an organized, clean, and professional parts department.
• Keep accurate inventory records and help ensure inventory levels through regular counts and tracking.
• Process customer payments and assist with credit authorizations.
• Manage parts returns, warranty claims, and core returns.
• Contribute to a positive team environment where collaboration and customer satisfaction are the top priorities.

What You'll Bring

• At least 6 months of previous parts advisor experience.
• Understand basic automotive components and systems
• Automotive dealership service experience
• Deliver a memorable customer experience
• Effectively utilize technology and inventory management systems
• Building relationships that improve customer satisfaction and loyalty
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!