Partner Success Specialist (Hybrid, Pricing & Ops)

ScanSource; Greenville (SC); Hybrid; USD 50,000 - 58,000; Full time

Job summary

ScanSource in Greenville, SC is seeking a Partner Success Representative to manage supplier quotes and related actions. You will review inbound communications, process tasks, and ensure timely follow-up with suppliers, partners, and internal stakeholders.

The role emphasizes accurate CRM records and coordination of pricing-related actions. The position requires collaboration across teams, strong communication, and the ability to handle a high volume of requests in a hybrid work environment with

Qualifications

• College degree or 2+ years of partner support experience
• Strong attention to detail and organizational skills
• Ability to manage high request volume across a regional partner base
• Excellent communication and stakeholder management skills
• Ability to work cross-functionally and drive coordination across teams

Responsibilities

• Submit assigned quotes through supplier processes in accordance with documented procedures
• Review inbound emails related to quotes and opportunities
• Process assigned actions and create new actions to support follow-up tasks and ongoing workflows
• Manage and support pricing-related actions as needed
• Follow up with suppliers through appropriate communication channels
• Maintain accurate and up-to-date records in CRM, including detailed system notes on progress
• Respond to partner requests in a timely and professional manner
• Monitor assigned actions for incoming communications and updates
• Provide backup support to team members as needed to ensure continuity of operations
• Other duties as assigned

Job description

ScanSource in Greenville, SC is seeking a Partner Success Representative to manage supplier quotes and related actions. You will review inbound communications, process tasks, and ensure timely follow-up with suppliers, partners, and internal stakeholders.

The role emphasizes accurate CRM records and coordination of pricing-related actions. The position requires collaboration across teams, strong communication, and the ability to handle a high volume of requests in a hybrid work environment with