Partner Success Sales Specialist (Hybrid)

ADI Global Distribution; Louisville (KY); Hybrid; USD 22,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Commuter Benefit

401k participation from Day 1

Paid holidays and vacation time

Job summary

ADI Global Distribution is seeking a proactive Partner Success Specialist to serve as a key liaison between Outside Sales Reps and partner accounts. You will drive customer satisfaction and revenue growth by managing accounts, coordinating with internal teams, and enabling efficient processes.

The role emphasizes relationship-building with customers and suppliers, analyzing sales data, and coordinating cross-functional activities to ensure a seamless experience for partners and end customers.

Qualifications

• 3+ years of experience in account management, sales support, or customer service.
• Familiarity with Salesforce or similar CRM platforms.
• Proficient in MS Office (Excel, Word, PowerPoint, Outlook).
• Experience with a distributor-based sales model is a plus.

Responsibilities

• Serve as the primary liaison between OSRs and partner accounts.
• Manage partner accounts, activities, and internal processes to drive satisfaction and revenue.
• Prepare quotes, proposals, and business reviews to support sales.
• Coordinate with internal teams to resolve customer issues and improve workflows.
• Analyze sales data to identify trends and opportunities for growth.
• Collaborate with sales reps and other teams to deliver a high-quality customer experience.

Skills

Account management

Sales support

Customer service

Salesforce

MS Office

Education

No formal education

Job description

ADI Global Distribution is seeking a proactive Partner Success Specialist to serve as a key liaison between Outside Sales Reps and partner accounts. You will drive customer satisfaction and revenue growth by managing accounts, coordinating with internal teams, and enabling efficient processes.

The role emphasizes relationship-building with customers and suppliers, analyzing sales data, and coordinating cross-functional activities to ensure a seamless experience for partners and end customers.