Partner Success Manager — Data-Driven Growth (Remote)

TopDog Law; United States; On-site; USD 85,000 - 115,000; Full time

Job summary

TopDog Law, a rapidly growing national law firm in the United States, is seeking a dedicated professional to manage law firm partners and drive performance improvements. Responsibilities include analyzing key metrics, leading onboarding, and fostering strong relationships. The ideal candidate will possess strong analytical and communication skills, with a commitment to independent decision-making and ownership. A bachelor's degree and 2-4+ years of experience in account management or partnerships are required. The role offers competitive compensation of 85,000 – 115,000 USD per year.

Qualifications

• Data-driven problem solver with strong analytical skills and comfort working in spreadsheets and CRM systems.
• Strong critical thinking, with the ability to connect metrics, operations, and business outcomes to identify root causes.
• Confident and direct communicator, comfortable having difficult conversations and holding partners accountable.
• Strong relationship management skills with a balance of humility, curiosity, and assertiveness.
• Ownership mindset with the ability to work autonomously and make sound decisions.
• Comfortable engaging with stakeholders at all levels, including firm partners and senior leadership.
• Ability to thrive in a fast-paced, ambiguous environment and adapt as priorities evolve.

Responsibilities

• Manage a portfolio of law firm partners, developing a deep understanding of their performance and operations.
• Analyze key metrics to identify trends, diagnose issues, and drive performance improvements.
• Proactively identify risks or inefficiencies and address them before they escape.
• Lead onboarding of new partners, clearly communicating TopDog’s underwriting model.
• Serve as a primary point of contact for partners, building strong relationships while maintaining accountability.
• Collaborate cross-functionally with intake, operations, legal, and business development teams.

Job description

TopDog Law, a rapidly growing national law firm in the United States, is seeking a dedicated professional to manage law firm partners and drive performance improvements. Responsibilities include analyzing key metrics, leading onboarding, and fostering strong relationships. The ideal candidate will possess strong analytical and communication skills, with a commitment to independent decision-making and ownership. A bachelor's degree and 2-4+ years of experience in account management or partnerships are required. The role offers competitive compensation of 85,000 – 115,000 USD per year.