Partner Store Ops & Sales Lead

T-Mobile US Inc.; Elmhurst Ridge (MD); On-site; USD 49,000 - 119,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Money coaching

Medical insurance

Dental insurance

Vision insurance

Job summary

T-Mobile US Inc. is seeking a retail operations leader to drive performance across partner locations. You will lead a sales team, manage store operations, and coach staff to improve customer engagement and sales results.

You will maintain product knowledge, ensure compliance with communications, and build partnerships with store leadership to optimize customer outcomes. Strong leadership and retail management experience required.

Qualifications

• High School Diploma or GED required.
• 2-4 years management experience in retail sales preferred.
• 2-4 years sales and sales management experience preferred.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store-in-store leadership and sales teams to drive customer outcomes
• Also responsible for other duties/projects as assigned by business management as needed

Education

High School Diploma/GED (Required)

2-4 years Management experience in retail sales (Preferred)

2-4 years Sales & sales management experience (Preferred)

2-4 years Sales & sales management experience (Preferred)

Job description

T-Mobile US Inc. is seeking a retail operations leader to drive performance across partner locations. You will lead a sales team, manage store operations, and coach staff to improve customer engagement and sales results.

You will maintain product knowledge, ensure compliance with communications, and build partnerships with store leadership to optimize customer outcomes. Strong leadership and retail management experience required.