Partner Store-in-Store Retail Lead

T-Mobile US Inc.; Severn (MD); On-site; USD 66,000 - 119,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a retail operations leader to manage partner locations, coach a sales team, and drive customer engagement and sales performance. You will oversee store operations, ensure standards, and foster strong partnerships with store partners to meet targets.

The role emphasizes coaching, product knowledge, and adherence to corporate communications, with incentives available based on performance in regular retail roles.

Qualifications

• High School Diploma or GED required.
• 2-4 years management experience in retail sales preferred.
• 2-4 years sales & sales management experience preferred.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes
• Handle other duties/projects as assigned by business management as needed

Skills

Leadership

Coaching

Sales management

Customer engagement

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a retail operations leader to manage partner locations, coach a sales team, and drive customer engagement and sales performance. You will oversee store operations, ensure standards, and foster strong partnerships with store partners to meet targets.

The role emphasizes coaching, product knowledge, and adherence to corporate communications, with incentives available based on performance in regular retail roles.