Retail Partnerships Store Leader

T-Mobile US Inc.; Glen Carbon (IL); On-site; USD 49,000 - 89,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Retail Operations Manager to oversee partner locations, elevate customer engagement, and drive sales performance. You will lead a sales team, coach staff, and ensure compliance with store standards across partner networks.

This role emphasizes product knowledge, collaboration with store leadership, and delivering exceptional customer experiences. Travel is not required, and compensation includes base pay plus incentives as described in the posting.

Qualifications

• High School Diploma/GED (Required).
• 2–4 years of retail sales management experience preferred.
• 2–4 years of sales and sales management experience preferred.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes
• Also responsible for other duties/projects as assigned by business management as needed

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Retail Operations Manager to oversee partner locations, elevate customer engagement, and drive sales performance. You will lead a sales team, coach staff, and ensure compliance with store standards across partner networks.

This role emphasizes product knowledge, collaboration with store leadership, and delivering exceptional customer experiences. Travel is not required, and compensation includes base pay plus incentives as described in the posting.