Partner Solutions Engineer — Integration & Platform

Datadog; New York (NY); Hybrid; USD 156,000 - 195,000; Full time

Benefits offered by this job

Healthcare benefits

Equity package

Hybrid work environment

Development budget

Job summary

Datadog is seeking a Partner Technology Solutions Engineer to serve as the main technical contact for partners, guiding them through the entire integration lifecycle—from architecture to publication on the Datadog Marketplace.

In this hybrid role, you will troubleshoot, review code, maintain docs, and partner with Product and Engineering to improve the developer experience across the IDP ecosystem.

Qualifications

• 3+ years in a technical role (Support Engineering, Solutions Architecture, or Software Development).
• Proficient in at least one language (Python or Go preferred).
• Familiarity with observability concepts (Metrics, Logs, Traces) and OpenTelemetry.
• Strong consultant mindset with ability to explain complex technical topics to developers of varying levels.

Responsibilities

• Act as the technical lead for partners, advising on OAuth flows, log pipelines, OpenTelemetry, and API/config decisions.
• Perform architectural assessments and deep-dives for partner integrations to meet our Quality Rubric.
• Troubleshoot complex partner issues via Zendesk, Slack, and dedicated technical sessions.
• Identify friction points in the IDP and collaborate with Product/Engineering to improve developer experience.
• Maintain public developer docs and internal tracking systems (JIRA) for transparency.

Skills

Python

Go

OpenTelemetry

APIs

Linux

Cloud

Zendesk

Slack

Tools

JIRA

Zendesk

Slack

Job description

Datadog is seeking a Partner Technology Solutions Engineer to serve as the main technical contact for partners, guiding them through the entire integration lifecycle—from architecture to publication on the Datadog Marketplace.

In this hybrid role, you will troubleshoot, review code, maintain docs, and partner with Product and Engineering to improve the developer experience across the IDP ecosystem.