Partner Growth & Success Lead (Inside Sales)

Community-Tax,-LLC; Chicago (IL); Hybrid; USD 65,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Travel for events

Job summary

Community Tax, LLC is seeking a Partner Success Manager to manage and grow relationships with referral partners in a hybrid Chicago office. You’ll be the primary day-to-day contact, onboarding new partners, understanding their needs, driving referral activity, and coordinating across internal teams.

This role blends relationship-building with a consultative sales approach, focusing on partner success, loyalty, and expanding solutions that provide real value to partners’ businesses.

Qualifications

• 2+ years of experience in account management, inside sales, partner or customer success, or similar client-facing role.
• Strong relationship-building, verbal and written communication skills.
• Comfortable with consultative selling and persuasive business conversations.
• Ability to manage multiple accounts, priorities, and commitments.

Responsibilities

• Onboard new partners and help them make their first referral.
• Build relationships and understand each partner's business and referral needs.
• Conduct regular check-ins and proactive account outreach.
• Monitor referral activity, engagement, and overall account health.
• Identify opportunities to increase referrals and expand productive partner relationships.
• Maintain accurate account activity and notes in the CRM.

Skills

Relationship building

Communication skills

Account management

Consultative selling

Time management

Tools

CRM software

Job description

Community Tax, LLC is seeking a Partner Success Manager to manage and grow relationships with referral partners in a hybrid Chicago office. You’ll be the primary day-to-day contact, onboarding new partners, understanding their needs, driving referral activity, and coordinating across internal teams.

This role blends relationship-building with a consultative sales approach, focusing on partner success, loyalty, and expanding solutions that provide real value to partners’ businesses.