Partner Growth & Success Manager (NYC Hybrid)

Button; New York (NY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Unlimited PTO

Mental Health Weeks

401(k) with company match

Health insurance (premium covered)

Job summary

Button, based in New York City, seeks a Partner Success Associate to manage strategic retailer partnerships and drive revenue. The role is hybrid with in-office Tue–Thu in NYC, focusing on understanding client priorities, delivering performance reports, and expanding partnerships.

You will leverage data to highlight trends, support marketing campaigns, and ensure successful renewals while collaborating with engineering and product teams to improve partner experience.

Qualifications

• At least 2 years’ demonstrated experience in sales or account management for B2B high-value accounts.
• Proven track record of meeting or exceeding revenue goals.
• Strong data-driven storytelling to client stakeholders.
• Excellent written and verbal communication, with executive-level presentation experience.
• Detail-oriented with reliable delivery and project management.

Responsibilities

• Understand customers’ business priorities, KPIs, and challenges to anticipate needs and deliver exceptional service.
• Prepare and present regular performance reports for partners, highlighting key metrics and insights.
• Identify and prospect new retailer partnerships through outbound outreach and referrals.
• Support PSMs with marketing campaign lifecycle, outreach, campaign execution and performance recaps.
• Monitor user flows and performance to identify optimization opportunities and collaborate with internal teams.
• Contribute to achieving quarterly and annual revenue goals.
• Assist in securing contract renewals for existing business.
• Communicate partner feedback to engineering and product teams to drive development.
• Oversee partner technical implementations with solutions engineering.

Skills

Sales experience

Account management

Data analytics

Executive communications

Attention to detail

Speed and accuracy

Negotiation

Stakeholder influence

Product evangelism

Job description

Button, based in New York City, seeks a Partner Success Associate to manage strategic retailer partnerships and drive revenue. The role is hybrid with in-office Tue–Thu in NYC, focusing on understanding client priorities, delivering performance reports, and expanding partnerships.

You will leverage data to highlight trends, support marketing campaigns, and ensure successful renewals while collaborating with engineering and product teams to improve partner experience.