Partner Growth & Retention Manager (Post-Sale Revenue)

Intuit, Inc.; Charlotte (NC); On-site; USD 150,000 - 210,000; Full time

Job summary

Intuit, Inc. seeks a Partner Growth Manager to own post‑sale revenue performance for customers acquired via reseller partners.

You will manage a book of business through implementation and post‑go live, focusing on retention, expansion, and net revenue retention with the partner as the primary engagement lever. You will drive GRR and NRR, position expansion opportunities, and coordinate with implementation teams to ensure smooth handoffs and ongoing customer success.

Qualifications

• 10+ years in customer success, account management or post-sale revenue roles.
• Proven GRR/NRR targets across a named portfolio.
• Experience managing customer relationships through channel partners or resellers.
• Strong commercial instincts for expansion opportunities and closing upsell/cross-sell.
• Excellent relationship management across executives to end users.
• Accurate forecasting discipline and renewal forecasting.
• Proficient with CRM and customer success platforms.

Responsibilities

• Own post-close engagement during implementation with the services team or partner.
• Identify expansion opportunities during implementation.
• Coordinate with partners to ensure active engagement during implementation.
• Own GRR and drive NRR through upsell/cross-sell and upgrades.
• Conduct regular health reviews with the reseller partner.
• Own renewal motion and forecast renewal outcomes.
• Position Intuit Agent Studio as a retention/expansion driver in conversations.

Skills

Customer success

Account management

Sales / upsell

Forecasting

Relationship management

Partner/channel experience

CRM tools

Education

Bachelor's degree in Business/Finance

Tools

Salesforce

Job description

Intuit, Inc. seeks a Partner Growth Manager to own post‑sale revenue performance for customers acquired via reseller partners.

You will manage a book of business through implementation and post‑go live, focusing on retention, expansion, and net revenue retention with the partner as the primary engagement lever. You will drive GRR and NRR, position expansion opportunities, and coordinate with implementation teams to ensure smooth handoffs and ongoing customer success.