Partner Growth Manager — Retention & Expansion (Remote)

Intuit, Inc.

City of Albany (NY)

Remote

USD 190,000 - 256,000

Full time

10 hours ago
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Job summary

Intuit, Inc. is seeking a Partner Growth Manager to own post‑sale revenue performance for customers acquired through reseller partners.

You’ll manage a book of business across the go‑live and post‑live phases, focusing on retention, expansion, and renewal outcomes. You will drive GRR and NRR, coordinate with implementation partners, and position Intuit Agent Studio as a core retention lever, while collaborating with partner organizations to maximize revenue across QuickBooks Advanced, Intuit

Qualifications

  • 10+ years of experience in customer success, account management, or a post‑sale revenue role within SaaS or enterprise software.
  • Proven track record meeting or exceeding GRR and NRR targets across a portfolio.
  • Experience managing customer relationships through channel partners or resellers.

Responsibilities

  • Own GRR for your full book of business and forecast renewal outcomes.
  • Drive NRR through upsell, cross‑sell, and upgrade motions with partners.
  • Conduct regular customer health reviews with the reseller partner.
  • Own renewal motions and ensure on‑time renewals at contract value.
  • Position Intuit Agent Studio as a retention and expansion lever in conversations.

Skills

Customer success
Account management
Sales experience
Forecasting
CRM tools
Relationship management
Channel partners
Executive communication

Education

Bachelor's degree or equivalent experience

Tools

Salesforce
CS platforms

Job description

Intuit, Inc. is seeking a Partner Growth Manager to own post‑sale revenue performance for customers acquired through reseller partners.

You’ll manage a book of business across the go‑live and post‑live phases, focusing on retention, expansion, and renewal outcomes. You will drive GRR and NRR, coordinate with implementation partners, and position Intuit Agent Studio as a core retention lever, while collaborating with partner organizations to maximize revenue across QuickBooks Advanced, Intuit

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