Partner Growth Manager - Post-Sale Revenue & Retention

Intuit, Inc.; Atlanta (GA); Remote; USD 179,000 - 256,000; Full time

Job summary

Intuit, Inc. is seeking a Partner Growth Manager to own post‑sale revenue performance for customers acquired via reseller partners.

You will manage a book of business across partner portfolios, owning the relationship from closed‑won through implementation and live operations. Your focus is retention and expansion, protecting GRR and driving NRR with upsell and cross‑sell across QuickBooks Advanced, Intuit Enterprise Suite, and Intuit Services.

Qualifications

• 10+ years of experience in customer success, account management, or a post-sale revenue role within SaaS or enterprise software.
• Experience managing customer relationships through channel partners or resellers.
• Strong commercial instincts with expansion opportunities and closing upsell/cross-sell deals.
• Excellent relationship management with executives, sponsors, and partner teams.
• Accurate forecasting discipline and ability to reflect reality in the forecast.

Responsibilities

• Own GRR for your full book of business and drive retention plans.
• Drive NRR through upsell, cross-sell, and upgrade motions with partners.
• Conduct regular customer health reviews with the reseller partner.
• Own renewal motion, forecast renewal outcomes, and close renewals on time.
• Position AI capabilities (Intuit Agent Studio) as a retention/expansion lever.

Skills

Customer success

Account management

Post-sale revenue

Sales mindset

Forecasting

CRM tools

Education

Bachelor's degree in Business/Finance or related field

Tools

Salesforce

Customer success platforms

Job description

Intuit, Inc. is seeking a Partner Growth Manager to own post‑sale revenue performance for customers acquired via reseller partners.

You will manage a book of business across partner portfolios, owning the relationship from closed‑won through implementation and live operations. Your focus is retention and expansion, protecting GRR and driving NRR with upsell and cross‑sell across QuickBooks Advanced, Intuit Enterprise Suite, and Intuit Services.