Part-Time Wellness Concierge & Patient Care

Hydration Room; San Marcos (CA); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Competitive pay

Fun workplace

Career development

Perks program (IV/Injection)

Paid time off (FT)

401k program (FT/PT)

Flexible scheduling

Health, dental, vision benefits

Job summary

Hydration Room is seeking a Wellness Coordinator to welcome patients, answer questions, and guide them through wellness options. You will assist the RN, handle check-ins, payments, and scheduling while promoting memberships and packages.

The role emphasizes compassionate care, confidentiality, and a high level of customer service across multiple clinics. Shift pattern is part-time with 2–3 shifts weekly and at least one weekend shift.

Qualifications

• 2+ years in a high-volume patient or customer service environment (e.g., medical reception, spa/wellness concierge, boutique fitness sales)
• Proven ability to multitask in a fast-paced setting
• Excellent organization and time management
• Comfort discussing pricing, value, and memberships

Responsibilities

• Welcome patients and serve as primary clinic contact during wellness visits
• Check-in patients, validate paperwork, answer questions, provide beverages and snacks
• Assist RN and support clinical staff; schedule visits and process payments
• Educate patients about treatments and membership options to support health goals
• Open/close clinic and manage phones and calls
• Monitor inventory and supplies with RN, document receipts
• Promote service packages to drive rebooking and membership conversions
• Maintain a safe, clean, and confidential environment
• Support training of new staff and report facility issues

Skills

Customer service

Multitasking

Strong communication

Pricing & memberships sales

Education

High School Diploma or GED

Tools

POS systems

Job description

Hydration Room is seeking a Wellness Coordinator to welcome patients, answer questions, and guide them through wellness options. You will assist the RN, handle check-ins, payments, and scheduling while promoting memberships and packages.

The role emphasizes compassionate care, confidentiality, and a high level of customer service across multiple clinics. Shift pattern is part-time with 2–3 shifts weekly and at least one weekend shift.