Part-Time Wellness Concierge & Patient Experience Lead

Hydration Room; Los Angeles (CA); On-site; USD 29,000 - 34,000; Part time

Benefits offered by this job

Competitive hourly pay plus tips

Career development opportunities

401k program for part time and full -

Paid time off

Medical, dental, vision benefits

Free wellness perks program

Flexible scheduling

Job summary

Hydration Room is seeking Wellness Coordinators to welcome clients and be the primary clinic contact during wellness visits. You will assist with check-in, paperwork, scheduling, and payments while guiding patients through our IV therapy offerings and memberships.

Ideal candidates have 2+ years in a high-volume client environment, strong organization, and a talent for sales. Part-time shifts include 2–3 days/week with at least one weekend shift; clinic hours span 8:00 AM–8:00 PM.

Qualifications

• 2+ years in a high-volume patient or customer service environment.
• Ability to multitask in a fast-paced setting with accuracy.
• Comfort discussing pricing, value, and memberships with clients.

Responsibilities

• Welcome patients, check-in, validate paperwork, answer questions and guide care.
• Support the RN, schedule visits, and assist in payments.
• Promote service packages and memberships to drive rebooking.
• Maintain cleanliness and safety and manage front desk tasks.
• Handle phones, coordinate inventory and assist training of new staff.

Skills

Customer service

Communication

Attention to detail

Organization

Team collaboration

Education

High school diploma or equivalent

Job description

Hydration Room is seeking Wellness Coordinators to welcome clients and be the primary clinic contact during wellness visits. You will assist with check-in, paperwork, scheduling, and payments while guiding patients through our IV therapy offerings and memberships.

Ideal candidates have 2+ years in a high-volume client environment, strong organization, and a talent for sales. Part-time shifts include 2–3 days/week with at least one weekend shift; clinic hours span 8:00 AM–8:00 PM.