Hotel Front Desk Specialist - Part-Time Weekend Shifts

Fairfield Inn by Marriott Dunn I95; Dunn (NC); Sur place; USD 14 000 - 15 000; Temps partiel

Avantages offerts par ce poste

Insurance (Medical, Dental and Vision)

Supplemental Insurance

Enhanced Paid Time Off (PTO) Plan

Paid Training

Fantastic Company Culture

Résumé du poste

Crown Hotel & Travel Management, LLC is seeking a Front Desk Agent in Dunn, NC to greet guests, check them in, and manage reservations. The role requires excellent communication and a friendly demeanor, with weekend availability and the ability to handle multiple tasks in a fast-paced hotel lobby.

The position is part-time with benefits such as insurance options, PTO, and paid training. You will balance cash drawers and ensure guest safety throughout each shift.

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word.
• Excellent communication and interpersonal skills.
• Strong organization and time management abilities.
• Must be able to lift up to 20 pounds and maintain personal hygiene.

Responsabilités

• Receive accommodation reservations from visitors.
• Take guest details including payment information.
• Allocate rooms to guests.
• Provide information about hotel procedures, policies and facilities.
• Assist guests with safety deposit box forms and keys as outlined by GM.
• Balance and account for cash drawer for each shift.
• Wear provided uniform and name tag at all times.
• Perform routine cleaning and report needed repairs to appropriate department.
• Greet guests and respond to their requests for immediate repairs.
• Report lost-and-found items and handle all other assigned duties.

Connaissances

Customer service

Multitasking

Communication

Interpersonal skills

Time management

Formation

High school diploma

Outils

Microsoft Word

Description du poste

Crown Hotel & Travel Management, LLC is seeking a Front Desk Agent in Dunn, NC to greet guests, check them in, and manage reservations. The role requires excellent communication and a friendly demeanor, with weekend availability and the ability to handle multiple tasks in a fast-paced hotel lobby.

The position is part-time with benefits such as insurance options, PTO, and paid training. You will balance cash drawers and ensure guest safety throughout each shift.