Part-Time Visitor Services Associate — Museum & Library

National Sporting Library & Museum; Middleburg (VA); On-site; USD 19,000 - 23,000; Full time

Job summary

The National Sporting Library & Museum in Middleburg, Virginia, seeks a Visitor Services Associate to greet guests, handle admissions and memberships, and answer questions about exhibitions and programs. The role emphasizes welcoming service, wayfinding, and collaboration with staff to ensure superb guest experiences.

The position is on-site, part-time, aligned with public hours, and involves light event support, gallery monitoring, and inquiries via phone or email.

Qualifications

• Customer service and visitor engagement skills with inclusive communication.
• Basic administrative and point-of-sale skills, cash or card handling, records management.
• Strong organizational and problem-solving abilities, attention to procedures and schedules.
• Interest in museums, libraries, or cultural institutions; familiarity with equestrian, angling, or field sports is a plus.
• Ability to stand for extended periods, move between galleries, and assist with light tasks during events.
• Comfort with weekend hours and collaborating as part of a small team.
• High school diploma or equivalent; hospitality/museum studies are a plus.

Responsibilities

• Greet visitors and assist with admissions and memberships.
• Answer questions about exhibitions, programs, and facilities; provide wayfinding help.
• Monitor galleries to support safety and care of collections.
• Assist with program registrations and event setup; handle phone and email inquiries.
• Maintain visitor information materials and track attendance data; collaborate with staff to improve services.

Skills

Customer service

Cash handling

Communication

Organization

Teamwork

Problem-solving

Education

High school diploma or equivalent

Tools

Ticketing systems

POS systems

Job description

The National Sporting Library & Museum in Middleburg, Virginia, seeks a Visitor Services Associate to greet guests, handle admissions and memberships, and answer questions about exhibitions and programs. The role emphasizes welcoming service, wayfinding, and collaboration with staff to ensure superb guest experiences.

The position is on-site, part-time, aligned with public hours, and involves light event support, gallery monitoring, and inquiries via phone or email.