Part-Time Veterinary Client Care Coordinator

Talentify; Crest Hill (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Employee pet discount

Job summary

National Veterinary Associates (NVA) is seeking a part-time Client Services Associate to greet clients, schedule appointments, and process payments. You will support a fast-paced veterinary team, maintain patient records in the practice management system, and help ensure an excellent client experience.

Requirements include 1+ year of customer service and veterinary experience, with a detail-oriented, calm, and team-focused mindset.

Qualifications

• 1+ years of customer service, plus veterinary experience.
• Strong professional skills and attention to detail; able to stay calm in a fast-paced environment.
• Positive, team-oriented mindset.
• Passion for patient care and continued growth.

Responsibilities

• Greet clients and respond to questions; assist with scheduling and appointments.
• Process incoming and outgoing patients and handle payments.
• Answer phone calls and screen for service needs; schedule as needed.
• Monitor waiting area and maintain cleanliness; escalate complex matters to senior staff.

Skills

Customer service

Veterinary experience

Attention to detail

Team player

Patient care

Tools

Practice management software

Job description

National Veterinary Associates (NVA) is seeking a part-time Client Services Associate to greet clients, schedule appointments, and process payments. You will support a fast-paced veterinary team, maintain patient records in the practice management system, and help ensure an excellent client experience.

Requirements include 1+ year of customer service and veterinary experience, with a detail-oriented, calm, and team-focused mindset.