Part-Time Universal Banker: Elevate Client Banking

Truist; Dunwoody (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Vacation and sick days

Job summary

Truist is seeking a Regular full-time Client Service Associate to deliver excellent client experiences through accurate transactions and proactive needs assessment. The role includes educating clients on digital banking, supporting sales and IRM initiatives, and ensuring compliance with policies.

You will work in a fast-paced branch environment, collaborating with team members to meet customer needs, handle diverse tasks, and participate in ongoing training.

Qualifications

• High school diploma or equivalent.
• Two years teller/cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications (Microsoft Office).
• Willingness to travel for temporary staffing when required.
• Ability to work weekends and/or extended hours with occasional travel and overnights.

Responsibilities

• Provide a distinctive client experience by engaging clients and handling a range of transactions.
• Educate clients on digital banking options (ATMs, Online/Mobile).
• Support sales through outbound client outreach and cross-referrals.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines and trainings.
• Advance product knowledge to better serve clients.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new account openings and issue resolution.

Skills

Client service

Interpersonal communication

Sales experience

PC software skills

Multitasking

Team collaboration

Weekend availability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist is seeking a Regular full-time Client Service Associate to deliver excellent client experiences through accurate transactions and proactive needs assessment. The role includes educating clients on digital banking, supporting sales and IRM initiatives, and ensuring compliance with policies.

You will work in a fast-paced branch environment, collaborating with team members to meet customer needs, handle diverse tasks, and participate in ongoing training.